Cloud Application Support

Job not on LinkedIn

🕒 October 15

🇺🇸 United States – Remote

💵 $64.5k - $92.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Gainwell Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Consulting • Logistics • Healthcare Insurance

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Provide application and operations support for cloud-based infrastructure on Azure and AWS cloud • Set up environments, deploy, and maintain applications in cloud environments • Work closely with development and other support teams to troubleshoot and resolve application or infrastructure-related issues • Collaborate with end users to address application support needs and provide technical assistance • Apply ITIL Service Management principles across Incident, Change, Problem, and Service Request Management • Identify opportunities for process improvements and contribute to service delivery enhancements • Participate in disaster recovery planning and support cloud security best practices

🎯 Requirements

• 6+ years of experience in IT Support Services, Operations, and Project/Program Management • Cloud and infrastructure expertise, including AWS and/or Azure, SSL Certificate Management, Firewall Maintenance, and Disaster Recovery • Security and incident management experience, including Operational and Security Event Monitoring, Incident Response, OS Patching, and Security Software Updates • Application and database support knowledge, including Operations Support, Database administration, and .NET C# Development • Preferred skills: InRule, Appian, and Business Intelligence Tools such as SSRS and SSIS • Willingness to work a flexible schedule to accommodate business needs and travel as required • Video cameras must be used during all interviews and the initial week of orientation

🏖️ Benefits

• Work flexibility • Learning and career development opportunities • Technical credentials and certifications • Generous, flexible vacation policy • Educational assistance • Leadership and technical development academies • Opportunities to travel through your work (0-10%) • 401(k) employer match • Comprehensive health benefits

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