Director, Implementation

🔥 17 hours ago

🇺🇸 United States – Remote

💵 $130.6k - $186.5k / year

⏰ Full Time

🔴 Lead

👔 Director

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Logo of Gainwell Technologies

Gainwell Technologies

10,000+ employees

💼 Consulting

📦 Logistics

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Consulting • Logistics • Healthcare Insurance

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Serve as primary liaison with Sales and internal stakeholder leadership to manage the implementation pipeline, demand forecasting, delivery readiness, and governance adherence • Participate in pipeline and cadence meetings to assess upcoming deals, timelines, risks, and resource needs • Lead and oversee capacity planning and organizational readiness • Coordinate with IT, Data, Ideation, Delivery, Technology, Data Management, Operations, Analytics, Product, and Shared Services teams • Contribute to revenue budget and forecast analysis for active and pipeline planning • Provide implementation input into deal shaping, solution design, assumptions, timelines, and Statements of Work (SOWs) • Ensure smooth handoffs from Sales to Implementation teams • Help establish scalable implementation frameworks for Payment Integrity and Coordination of Benefits products • Partner with Engineering and Product teams to align solution configuration and release planning with implementation needs • Help establish implementation governance, reporting, escalation paths, and delivery assurance processes

🎯 Requirements

• Bachelor’s Degree or equivalent work experience • Minimum eight (8) years of experience leading technology or services implementations in healthcare • Minimum eight (8) years of experience in healthcare audit recovery environment • Minimum eight (8) years of experience with Payment Integrity audit programs, including Coordination of Benefits • Minimum four (4) years working collaboratively with Information Technology and multiple organizational departments • Experience partnering with Sales and internal stakeholders on pipeline planning, deal readiness, capacity models and analysis, and delivery forecasting • Strong leadership, communication, project management and stakeholder management skills • Remote-based within the United States with ability to travel up to 15% annually

🏖️ Benefits

• Work flexibility • Learning and career development • Generous, flexible vacation policy • 401(k) employer match • Comprehensive health benefits • Educational assistance • Leadership and technical development academies • Up to 15% annual travel support for client and business needs

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