Provider Enrollment Team Lead

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $54.3k - $77.5k / year

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Gainwell Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Consulting • Logistics • Healthcare Insurance

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Lead provider enrollment operations for a remote U.S. team • Manage daily enrollment operations, queues, applications, updates, and inbox activities • Lead, train, coach, and mentor team members • Handle escalations and resolve complex enrollment issues • Support client and stakeholder relationships • Maintain accurate documentation • Support process improvement initiatives • Maintain focus, meet performance expectations, and adhere to company policies while working remotely

🎯 Requirements

• 2+ years of experience in provider enrollment, credentialing, or healthcare operations • Experience leading, training, coaching, or mentoring team members in an enrollment or healthcare environment • Experience managing daily enrollment operations, queues, applications, updates, and inbox activities • Experience handling escalations, resolving complex issues, and supporting client or stakeholder relationships • Ability to manage multiple priorities, maintain accurate documentation, and support process improvement initiatives • Strong provider enrollment and operational knowledge • Excellent leadership, coaching, and training skills • Strong problem-solving and escalation management skills • Effective communication and client relationship management skills • Strong organizational, time-management, and process improvement skills • Dedicated home office or private workspace with a door • Availability Monday through Friday, 8:00 AM to 5:00 PM • Reliable broadband internet with minimum speeds of 24 Mbps download and 8 Mbps upload

🏖️ Benefits

• Work flexibility • Learning and career development • Generous, flexible vacation policy • 401(k) employer match • Comprehensive health benefits • Educational assistance • Leadership and technical development academies • Dedicated home office/private workspace for remote work