Senior Business Analyst – CLTS Business Lead

🕒 July 28

🇺🇸 United States – Remote

💵 $69.4k - $99.2k / year

⏰ Full Time

🟠 Senior

🧐 Business Analyst

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Gainwell Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Consulting • Logistics • Healthcare Insurance

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Serve as the Functional Area Business Lead for Wisconsin's Children's Long-Term Support (CLTS) program • Act as the primary business analysis point of contact for assigned initiatives • Lead and coordinate operational initiatives, maintenance activities, enhancements, change requests, and project-related work from initiation through implementation and closure • Coordinate business analysis activities across business stakeholders, project managers, developers, testers, operations teams, and client representatives • Define, document, communicate, and validate requirements and solution outcomes • Facilitate requirements elicitation sessions, business process reviews, solution discussions, stakeholder meetings, and client-facing presentations • Own and manage a portfolio of operational work, maintenance activities, and projects • Track status, progress work through established lifecycles, resolve blockers, and communicate risks and dependencies • Analyze and improve business processes to support operational efficiency, regulatory compliance, and client objectives • Support testing activities, validate outcomes, and obtain stakeholder approvals • Provide guidance, mentoring, workload coordination, and leadership to staff supporting CLTS initiatives • Contribute to process improvements, operational standards, training materials, knowledge management, onboarding, and continuous improvement • Use analytical tools, reporting solutions, and data analysis techniques to support business decisions and evaluate solution impacts • Coordinate priorities, resolve issues, and drive successful outcomes across business and technical teams • Work closely with Wisconsin DHS, business SMEs, developers, testers, project managers, and operational leaders • Balance operational support, maintenance, enhancements, and project initiatives in a Medicaid environment

🎯 Requirements

• 8+ years of experience as a Business Analyst, Business Lead, Functional Lead, Product Owner, or similar role supporting complex technology initiatives • 5+ years of experience in Medicaid, healthcare, government programs, or other highly regulated environments • Experience managing work throughout the full project lifecycle, including requirements gathering, enhancements, maintenance, defect resolution, testing, implementation, configuration, change management, and production support • Experience creating, reviewing, and validating business requirements, business process documentation, test scenarios, solution deliverables, and project communications • Strong analytical and problem-solving skills • Experience using Excel, SQL, reporting tools, and data analysis techniques • Ability to independently manage multiple competing priorities and maintain awareness of work status, risks, dependencies, deliverables, and stakeholder expectations • Ability to proactively drive work forward, remove blockers, follow through on commitments, and maintain accountability with minimal management oversight • Experience facilitating meetings and coordinating activities across business stakeholders, technical teams, project leadership, clients, and vendors • Exceptional written and verbal communication skills • Ability to develop professional communications, presentations, and executive-ready documentation • Demonstrated leadership skills, sound judgment, ability to work independently, mentor others, and drive initiatives to completion • Must be able to work during core hours of 7:30 AM–4:30 PM Central Time • Remote eligibility limited to the 48 contiguous U.S. states • Video cameras must be used during interviews and internal and external meetings

🏖️ Benefits

• Work flexibility • Learning and career development • Flexible vacation policy • 401(k) employer match • Comprehensive health benefits • Educational assistance • Leadership and technical development academies • Collaboration, innovation, and inclusion-focused workplace