Senior Business Analyst

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $69.4k - $95k / year

⏰ Full Time

🟠 Senior

🧐 Business Analyst

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Logo of Gainwell Technologies

Gainwell Technologies

10,000+ employees

💼 Consulting

📦 Logistics

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Consulting • Logistics • Healthcare Insurance

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Coordinate a business analyst team's duties and activities on IT projects • Provide guidance and support to newer team members • Liaise between clients, project managers, product teams, and technical staff • Define, document, communicate, and validate business requirements and expected impacts • Develop business specifications and requirements for technical projects, enhancements, and operational initiatives • Analyze, plan, design, document, and recommend improvements to business processes, data flows, reporting solutions, and technology capabilities • Gather business requirements and translate them into actionable business and technical specifications • Create and maintain data mapping, semantic model design, business requirements, test plans, test results, and other project documentation • Support change requests and projects through requirements gathering, impact analysis, testing, validation, implementation, and process improvement • Review system enhancements and updates, provide feedback, execute validation procedures, and confirm requirements are met • Approve and validate test results and support user acceptance testing • Use Excel and SQL to quantify project impacts and support data-driven decision-making • Coordinate and validate weekly semantic model builds and communicate build status • Prepare, analyze, and distribute operational and performance reports • Monitor, document, communicate, and troubleshoot system outages, incidents, and production support activities • Collaborate with support and help desk teams on access, provisioning, ticketing, and operational procedures • Support organizational readiness through training development, documentation, knowledge sharing, and mentoring • Participate in disaster recovery planning, testing, tabletop exercises, and operational readiness initiatives

🎯 Requirements

• 6 or more years of experience in a relevant Business Analyst position • 3 or more years of Medicaid and Medicare experience preferred • Strong client communication skills • Experience gathering, documenting, and managing business requirements, data mapping specifications, test plans, and validation activities • Strong analytical, problem-solving, and business process re-engineering skills • Strong executive presence and communication skills • Ability to communicate complex technical concepts clearly • Knowledge of computer programming concepts, including configuration, development, batch processing, and data integration processes • Advanced knowledge of Microsoft Excel, SQL, reporting solutions, and Application Lifecycle Management (ALM) • Experience supporting data warehouse, business intelligence, reporting, semantic model, or large-scale data environments • Experience supporting SLA-driven operational processes, incident management, issue resolution, and client-facing reporting • Familiarity with healthcare, Medicaid, Medicare, claims, eligibility, or other highly regulated environments preferred • Fully remote work from contiguous US locations only • Video cameras required during interviews and initial orientation week

🏖️ Benefits

• Work flexibility • Learning and career development • Generous, flexible vacation policy • 401(k) employer match • Comprehensive health benefits • Educational assistance • Leadership and technical development academies

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