Senior Business Analyst

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🧐 Business Analyst

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Logo of Guild Mortgage

Guild Mortgage

1001 - 5000 employees

Founded 1960

🏗️ Construction

💸 Finance

🏠 Real Estate

Construction • Finance • Real Estate

Guild Mortgage is a U. S. -based mortgage lender and loan servicer that provides a wide range of home financing products and services to consumers and business partners. The company offers purchase and refinance mortgages, including conventional, FHA, VA, USDA, jumbo, renovation, construction, reverse mortgages, HELOCs, and specialty programs and down-payment assistance. Guild Mortgage operates nationwide through local branches and loan officers, supports borrowers with servicing and online account management, and partners with builders, real estate agents, title agents, and correspondents.

📋 Description

• Lead analysis for medium to complex Client Experience projects across the mortgage loan lifecycle • Partner with project sponsors, Product Owners, business stakeholders, Engineering, QA, and cross-functional teams • Define business problems, project objectives, outcomes, scope, assumptions, constraints, and success criteria • Lead discovery and requirements elicitation through interviews, workshops, document and system analysis, process observation, and data analysis • Develop business, functional, system, data, API/integration, and nonfunctional requirements • Analyze APIs, system integrations, data flows, mappings, dependencies, and upstream/downstream impacts • Decompose requirements into features, user stories, and testable acceptance criteria • Create and maintain process flows, user flows, system and integration diagrams, data flows, and visual models • Participate in backlog refinement, story mapping, sprint planning, design discussions, standups, and other Agile activities • Drive assigned work from discovery through implementation and post-production support • Partner with Engineering and QA on testing, validation, regression considerations, defect resolution, and production validation • Support implementation and release activities, stakeholder readiness, defect triage, and post-production issues • Conduct peer reviews of requirements and related work products • Improve reuse of requirements, business rules, process models, and analysis artifacts • Contribute to BA standards, templates, documentation practices, processes, and tools • Mentor and support other Business Analysts • Identify and resolve complex business and system issues and escalate risks, dependencies, or blockers

🎯 Requirements

• Bachelor's degree directly related to the position or equivalent, required • Minimum six years' experience • Relevant experience in mortgage lending and/or consumer lending technology • Experience in mortgage operations segment highly preferred • Experience leading/working with teams in an agile setting • Experience managing backlog/release plan • Experience writing and collaborating on epics and user stories • Analytical skills and ability to scrutinize complex work processes and streamline them • Modeling skills to represent requirements information graphically • Understanding of requirements engineering across software development life cycles in a team environment • Excellent verbal and written communication • Experience working in an Agile environment • Ability to interview subjects, facilitate group discussions, gather information, and report results • Strong proficiency with Microsoft Word, Excel, MS Teams, and Jira (a plus) • Ability to write simple SQL queries • Ability to work under pressure in a fast-paced, data-driven environment • Ability to organize and manage multiple priorities simultaneously • Self-motivated, able to work independently and lead projects with strong attention to detail

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • AD&D insurance • LTD insurance • 401(k) with employer match • Pleasant work environment • Competitive compensation

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