Regional Operations Manager – Detainee Transport Operations

🔥 55 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $95k - $105k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GardaWorld Federal Services

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

🎖️ Defense

Healthcare • Consulting • Defense

GardaWorld Federal Services is a provider of logistics, medical, security, and support services, specifically tailored for federal, state, and local government clients, as well as commercial customers globally. They specialize in emergency management, offering rapid deployment of medical professionals, secure housing solutions, and urgent response logistics in the event of natural or man-made disasters. With over 30 years of operational experience, GardaWorld is recognized as a trusted partner to various governmental agencies, ensuring safety and support in high-threat environments.

📋 Description

• Provide day-to-day operational leadership for the assigned geographic region and transportation locations • Oversee detainee transportation operations across multiple facilities, routes, and operational locations • Ensure compliance with government contract requirements, company policies, safety standards, operating procedures, and detainee custody and security protocols • Lead transportation officers, supervisors, and support personnel • Monitor staffing, scheduling, workforce coverage, attendance, vacancies, turnover, and operational readiness • Monitor transportation schedules, assignments, routes, vehicle availability, and operational changes • Conduct site visits to evaluate performance, employee readiness, safety, security, and compliance • Monitor performance metrics and operational data; identify trends, deficiencies, and improvement opportunities • Investigate operational issues, employee concerns, security incidents, vehicle incidents, complaints, and other events • Develop and implement corrective action plans • Conduct or support inspections, quality-control reviews, audits, and compliance assessments • Maintain relationships with CORs, facility leadership, law enforcement partners, and government stakeholders • Serve as field-level liaison between government representatives and Program Management • Coordinate with Fleet, Training, Human Resources, and administrative teams • Support recruitment, onboarding, training, credentialing, and qualification efforts • Support emergency and contingency operations, including breakdowns, accidents, staffing shortages, security incidents, and medical emergencies • Prepare regional reports, staffing updates, incident summaries, performance metrics, and required documentation • Conduct meetings with regional supervisors and field leadership • Communicate and implement program changes, policy updates, government requirements, and operational directives • Assist Program Management with contract start-up, transition, expansion, staffing increases, and new operational requirements • Travel extensively throughout Texas and periodically to New Mexico and Oklahoma

🎯 Requirements

• Minimum of 5 years of progressive operations management experience within transportation, detention, corrections, law enforcement, security, logistics, or government contracting • Experience managing multiple locations, facilities, teams, or geographically dispersed operations • Experience directly supervising managers, supervisors, or other operational personnel • Strong knowledge of detainee transportation operations, detention security procedures, and secure transportation protocols • Familiarity with applicable federal, state, and local regulations governing detainee transportation, detention operations, transportation safety, and security • Experience managing staffing, scheduling, workforce performance, and operational coverage across multiple locations • Experience conducting operational inspections, quality-control reviews, audits, or compliance assessments • Experience investigating operational incidents and implementing corrective actions • Experience monitoring operational performance metrics and using data to improve service delivery • Understanding of employee performance management, attendance management, coaching, and progressive corrective action • Strong organizational, written and verbal communication, problem-solving, and decision-making skills • Ability to work independently and coordinate with Program Management, Fleet, Training, Human Resources, and Administrative teams • Ability and willingness to travel extensively throughout Texas, with periodic travel to New Mexico and Oklahoma • Ability to work flexible hours and respond to operational emergencies outside normal business hours when required • Must successfully complete required government background investigations, suitability requirements, and contract-mandated screening • Must possess a valid driver's license and meet applicable company and government requirements • Preferred Bachelor's degree in Business Administration, Operations Management, Criminal Justice, Transportation, Logistics, Public Administration, or a related field; equivalent relevant experience may be considered • Preferred experience working with government contracts, government customers, CORs, government officials, facility administrators, or other government stakeholders • Must be able to work in environments involving extreme temperatures, fumes, airborne particles, toxic or caustic chemicals, and loud noise • Must be able to remain stationary, stand, push, pull, climb, kneel, crawl, balance, squat, bend, reach, use carts and dollies, and occasionally lift or move up to 49 pounds

🏖️ Benefits

• Extensive travel throughout assigned areas of Texas, with periodic travel to New Mexico and Oklahoma • Flexible hours and availability for operational emergencies outside normal business hours • Equal employment opportunity and affirmative action workplace • Disability or special-needs accommodation support