Field Service Technician

🕒 April 23

🌽 Illinois, North Carolina, +4 more states – Remote

🌽 Illinois – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote 🌴 South Carolina – Remote ⚔️ Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Gaumard Scientific

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1946

📚 Education

🤖 Artificial Intelligence

Healthcare • Education • Artificial Intelligence

Gaumard Scientific is a leading developer of advanced patient simulators, task trainers, and mixed reality solutions aimed at enhancing healthcare education. With over 75 years of experience in healthcare simulation, Gaumard provides a range of innovative training solutions designed for healthcare professionals and students across various clinical specialties. Their products facilitate safe and effective training opportunities, contributing to improved patient care and outcomes.

📋 Description

• Perform preventive maintenance of Gaumard advanced patient simulators • Diagnose, and repair said simulators using light hand tools or electronics equipment • Install and test new simulators and support equipment • Install and update Gaumard software • Visits hospitals, universities, medical centers, etc., to perform preventive maintenance as well as inspect, diagnose, and repair Gaumard’s Advanced Patient simulators • Follow schematics, drawings, diagrams, samples; or written/verbal instructions in order to troubleshoot and/or repair simulators during the course of a single visit • Actively requests support and verification of process from Field Services Technical Supervisor in the troubleshooting, repair, and installation of a simulator(s) and its support equipment • Participate in group communications with other Field Services Team members • Specialize in troubleshooting and repair of company’s advanced technology product line • Completes repairs and verifies functionality in both a neat and timely fashion • Completes required administrative duties in a timely manner • Comply with all company policies, procedures, and rules • Communicate with Field Services Manager routinely • Other duties as required.

🎯 Requirements

• Requires an associate degree in a technical or medical area or equivalent experience • Bachelor’s degree preferred • Ability to work extended hours (after 5:00 p.m. and/or weekends) to complete tasks or projects • Ability to analyze and solve problems in a constantly changing environment • Self-starter with ability to perform under pressure • Experience with workstation software and hardware installation, upgrades, and repairs • Experienced with: Windows 8/10/11, MS NT Server, MS SQL, MS Exchange, MS Outlook, MS Office (Word, Excel, Access, PowerPoint) • Excellent communications and time management skills • Previous working knowledge of patient simulator diagnostics and repair a plus • Ability to travel 75+ • Ability to work with limited supervision.

🏖️ Benefits

• Full health benefits (medical, vision, dental) • Paid Time Off (PTO) • 11 Paid Holidays • Retirement plan with 100% employer match up to 5% of employee's contribution