EHR Training Solution Consultant

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $99k - $134k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

🦅 H1B Visa Sponsor

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General Dynamics Information Technology

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1954

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

📋 Description

• Serve as an embedded training and user-support resource for an assigned Tier 1 Subject Matter Expert team • Provide timely, site-specific support to end users • Identify and coordinate refresher-training needs • Provide input on training-content updates • Strengthen adoption of processes, systems, and tools supported by the Tier • Connect end users, SMEs, training stakeholders, local sites, and Access and Training program offices • Participate in office hours, training sessions, communities of practice, virtual meetings, and site-specific support activities • Advise SMEs and training owners on training-content changes • Help maintain training materials, FAQs, job aids, communications, and user-facing resources • Coordinate site-specific user-support and refresher-training requests • Facilitate instructor-led classes, virtual sessions, office hours, and drop-in support sessions • Assess training gaps, recurring questions, user feedback, and adoption issues • Track support themes, training activity, recurring issues, and user feedback • Recommend and deliver appropriate coaching, job aids, microlearning, demonstrations, facilitation, or refresher training • Validate proficiency following interventions • Support change-management and communications activities • Report on training activity, feedback, risks, and improvement opportunities • Collaborate with Tier SMEs to improve end-user readiness, confidence, and adoption of Oracle Health EHR workflows and related tools

🎯 Requirements

• 5+ years of related experience • Experience delivering training, facilitating workshops, or providing end-user support in a business, operational, technical, or healthcare environment • Experience with Oracle Health Electronic Health Record (EHR), including end-user support, workflow training, adoption, optimization, system implementation, onboarding, maintenance training, or system-related process changes • Ability to translate complex clinical, operational, or system processes into clear, practical learning content and user guidance • Strong facilitation, presentation, communication, and stakeholder-management skills • Experience identifying learning needs and recommending appropriate training or performance-support solutions • Ability to work independently while collaborating closely as an embedded member of a cross-functional team • Strong organizational skills, including managing multiple requests, priorities, and follow-up activities • Proficiency with common virtual collaboration, presentation, and documentation tools • Must live in the U.S. • NACI (T1) public trust requirement • Desired: experience with Federal Electronic Health Record (FEHR) • Desired: experience supporting enterprise EHR implementations, process transformation, or large-scale change initiatives • Desired: experience developing or maintaining training materials, job aids, knowledge articles, FAQs, and facilitator guides • Desired: familiarity with learning-management systems, virtual-learning platforms, or knowledge-management tools • Desired: experience supporting geographically distributed sites, facilities, or diverse user groups • Desired: prior consulting or contractor experience supporting client teams

🏖️ Benefits

• AI-powered career tool identifying career steps and learning opportunities • Internal mobility team supporting career goals • Comprehensive benefits and wellness packages • 401(k) with company match • Competitive pay • Paid time off, including vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave • Typically 15 days of paid leave per calendar year • 10 paid holidays per year • Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees • Medical plan options, including plans with Health Savings Accounts • Dental and vision plan options • Short- and long-term disability benefits • Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance • Full flex work weeks where possible • Award-winning culture of innovation and military-friendly workplace