Principal ServiceNow Developer

🔥 4 minutes ago

🇺🇸 United States – Remote

💵 $112.8k - $143.8k / year

⏰ Full Time

🔴 Lead

🔧 ServiceNow

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

General Dynamics Information Technology

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1954

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

📋 Description

• Support integration and development improvements to the ServiceNow platform • Expand platform impact through module expansion, platform integration, and automation • Configure, develop, support, and maintain the ServiceNow implementation • Work with external development partners and stakeholders to develop enterprise business solutions leveraging ITIL processes • Design, configure, and advance ITSM workflows, state models, assignment rules, and user interfaces • Implement automation and orchestration using Flow Designer, Business Rules, Client Scripts, UI Policies, and Script Includes • Maintain and customize Service Catalog items, record producers, and Service Portal • Maintain CI class structures, relationship mappings, and data reconciliation rules aligned with CSDM • Troubleshoot CI data accuracy, IRE rules, and transform map issues • Design and build upgrade-safe custom applications using ServiceNow Studio and Application Engine • Design, build, and troubleshoot REST/SOAP APIs, IntegrationHub spokes, and MID Server configurations • Collaborate with Product Owners, Process Managers, architects, and cross-functional teams in an Agile/Scrum environment • Translate business needs into technical designs and support platform governance • Estimate relative work effort for requests • Support platform upgrades, instance cloning, and Automated Test Framework execution • Stay current with new ServiceNow capabilities • Handle other duties as assigned

🎯 Requirements

• 5+ years of related experience • Technical training, certification(s), or degree • Candidate must be a US Person: Green Card Holder/US Permanent Resident Alien, Refugee, Asylee, or US Citizen • ServiceNow Certified System Administrator certification • Must be able to pass a background check to obtain a position of Public Trust • Deep functional and technical command of Incident, Change, and Problem modules • Experience with CMDB architecture and scoped app development • Proficiency with JavaScript, Glide APIs, HTML/CSS, JSON, XML, and REST/SOAP • Experience with IntegrationHub and MID Server administration • Solid understanding of ITIL processes • Strong understanding of SDLC best practices and requirements gathering within an Agile/Scrum framework • Ability to contribute to proposals, technical documentation, and solution design • Proficiency leading Scrum demos, agile ceremonies, and collaborative work groups • Talent development skills, including mentoring and fostering staff growth • Ability to drive methodology improvements and resolve process gaps • Skill in managing customer delivery expectations and ensuring high-quality outcomes

🏖️ Benefits

• Comprehensive medical plan options, including plans with Health Savings Accounts • Dental plan options • Vision plan • 401(k) plan with company match • Full-flex work weeks • Paid time off, including vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave • Typically 15 days of paid leave per calendar year • Additional 10 paid holidays per year • Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees • Short- and long-term disability benefits • Life insurance • Accidental death and dismemberment insurance • Personal accident insurance • Critical illness insurance • Business travel and accident insurance • AI-powered career tool and learning opportunities • Internal mobility support • Growth and professional development opportunities • Award-winning culture of innovation and military-friendly workplace