Provider Relations Account Manager

🔥 34 minutes ago

🇺🇸 United States – Remote

💵 $107.7k - $125.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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General Dynamics Information Technology

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1954

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

📋 Description

• Serve as the central point of contact for all WTCHP Clinical Centers of Excellence • Develop and maintain executive-level relationships with CCE leadership • Act as the internal subject matter expert for CCE-specific workflows and operational needs • Coordinate CCE needs across Benefits Administration, Member Services, Claims, Provider Network Management, and Operations leadership • Support new operational initiatives, service delivery enhancements, and process improvements • Facilitate regular business reviews covering performance metrics, operational priorities, quality initiatives, compliance requirements, and strategic objectives • Provide CCE-focused insights to TPA leadership • Support delivery of CCE-related data, reporting, and tools aligned with CDC guidelines and WTCHP requirements • Manage escalations and coordinate resolution of member-impacting issues • Maintain alignment with the WTCHP mission supporting 9/11 responders and survivors • Supervise/manage a minimum of 2+ staff members • Report to the Provider Network Lead • Travel occasionally for meetings with CCEs, CDC stakeholders, or internal leadership

🎯 Requirements

• Bachelor's degree and 5+ years of experience; work experience will be considered in lieu of degree • Functional knowledge of all eight CCEs, including their structures, workflows, and operational practices • Direct, hands-on experience working with WTCHP CCEs prior to the current TPA contract; candidates without this experience will not be considered • Experience supporting or collaborating with federal healthcare programs • Familiarity with CDC program standards and compliance expectations • Proven ability to manage executive-level provider relationships within large academic medical centers or integrated health systems • Strong operational coordination skills • Ability to translate complex program needs into internal action plans • Excellent communication, interpersonal, and problem-solving abilities • Demonstrated ability to manage escalations and drive resolution across cross-functional teams • Experience with provider network management, healthcare operations, care coordination, or case management programs preferred • Experience leading operational improvement initiatives within multi-stakeholder healthcare environments preferred • Familiarity with data reporting workflows or program compliance processes within federal health programs preferred • Ability to supervise/manage a minimum of 2+ staff members • US citizenship is not required • MBI (T2) public trust requirement

🏖️ Benefits

• Medical plan options, some with Health Savings Accounts • Dental plan options • Vision plan • 401(k) plan with pre- and post-tax contributions and company match • Full flex work weeks where possible • Vacation, sick, and personal time • Paid holidays • Paid parental leave • Military leave • Bereavement leave • Jury duty leave • Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees • Short- and long-term disability benefits • Life insurance • Accidental death and dismemberment insurance • Personal accident insurance • Critical illness insurance • Business travel and accident insurance • Remote work