Senior ServiceNow Developer

🕒 August 9

🇺🇸 United States – Remote

💵 $106.3k - $143.8k / year

⏰ Full Time

🟠 Senior

🔧 ServiceNow

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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General Dynamics Information Technology

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1954

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

📋 Description

• Support integration and development improvements to the ServiceNow platform • Expand ServiceNow impact through module expansion, platform integration, and automation • Configure, develop, support, and maintain the ServiceNow implementation • Work with external development partners and key stakeholders to develop enterprise business solutions • Apply ITIL processes and best practices • Design, configure, and advance ITSM workflows, state models, assignment rules, and user interfaces • Implement automation and orchestration using Flow Designer, Business Rules, Client Scripts, UI Policies, and Script Includes • Maintain and customize Service Catalog items, record producers, and Service Portal • Maintain CI class structures, relationship mappings, and data reconciliation rules aligned with CSDM • Troubleshoot CI data accuracy, IRE rules, and transform map issues from automated data imports • Design and build upgrade-safe custom applications using ServiceNow Studio and Application Engine • Design, build, and troubleshoot REST and SOAP APIs, IntegrationHub spokes, and MID Server configurations • Collaborate with Product Owners, Process Managers, architects, and cross-functional teams in an Agile/Scrum environment • Groom user stories and translate business needs into technical designs • Shape solution design and platform governance • Estimate relative work effort to enable prioritization • Support platform upgrades, instance cloning, and ATF execution • Stay current on new ServiceNow platform capabilities • Handle other duties as assigned

🎯 Requirements

• 3+ years of related experience • Technical training, certification(s), or degree • ServiceNow Certified System Administrator certification • Deep functional and technical command of Incident, Change, and Problem modules • Demonstrated experience with CMDB architecture and scoped application development • Proficiency with JavaScript, Glide APIs, HTML/CSS, JSON, XML, and REST/SOAP • Experience with IntegrationHub and MID Server administration • Solid understanding of ITIL processes • Strong understanding of SDLC best practices • Experience gathering requirements within an Agile/Scrum framework • Ability to contribute to proposals, technical documentation, and solution design • Proficiency leading Scrum demos, agile ceremonies, and collaborative work groups • Ability to guide and support team progress toward shared objectives • Talent development skills, including mentoring and fostering staff growth • Ability to drive methodology improvements and resolve process gaps • Skill in managing customer delivery expectations and ensuring high-quality outcomes • Must be legally authorized to work in the United States • Position is not eligible for visa sponsorship • Must be able to pass a background check to obtain a position of Public Trust

🏖️ Benefits

• Comprehensive medical plan options, including plans with Health Savings Accounts • Dental plan options • Vision plan • 401(k) plan with company match • Full-flex work weeks where possible • Vacation, sick, and personal time off • Paid holidays • Paid parental leave • Military leave • Bereavement leave • Jury duty leave • Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees • Short- and long-term disability benefits • Life insurance • Accidental death and dismemberment insurance • Personal accident insurance • Critical illness insurance • Business travel and accident insurance • AI-powered career tool identifying career steps and learning opportunities • Internal mobility team supporting career goals • Growth and professional development opportunities • Award-winning culture of innovation • Military-friendly workplace