Customer Portfolio Manager

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Logo of Switzerland Global Enterprise

Switzerland Global Enterprise

51 - 200 employees

Founded 1927

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • Export

Switzerland Global Enterprise is a national platform that provides support to companies in Switzerland to promote their products and services in international markets. The organization offers various services including market entry advice, networking opportunities, and information on trade regulations, helping Swiss businesses to successfully expand and thrive globally.

📋 Description

• Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area • Responsible for knowledge of assigned region, coverage area, or product lines, their associated configuration installations, and represents the most direct access to all appropriate internal functions to support the customer • Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region or coverage area • Influence the development of strategy for the area of responsibility, including control of resources and influences policy formulation • Interprets simple internal and external business challenges and recommends best practices to improve products, processes or services • Stays informed of industry trends that may inform work • Uses high level of judgment to make decisions and handle complex tasks or problems in areas of operational, product management, manufacturing, technology or engineering • May lead functional teams or projects with minimal resource requirements, risk, and/or complexity

🎯 Requirements

• Bachelor’s Degree from an accredited University (OR an Associates degree from a college or 7 years of experience in a power generation industry) • Minimum of 5 years of Technical Field with Heavy Duty Gas Turbine/and or Steam Power experience • Ability to work up to 25% of the time at the site

🏖️ Benefits

• medical, dental, vision, and prescription drug coverage • access to Health Coach from GE Vernova, a 24/7 nurse-based resource • access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services • GE Vernova Retirement Savings Plan • 401(k) savings opportunity with company matching contributions and company retirement contributions • access to Fidelity resources and financial planning consultants • tuition assistance • adoption assistance • paid parental leave • disability benefits • life insurance • 12 paid holidays • permissive time off

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