Project Quality Manager

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Switzerland Global Enterprise

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1927

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • Export

Switzerland Global Enterprise is a national platform that provides support to companies in Switzerland to promote their products and services in international markets. The organization offers various services including market entry advice, networking opportunities, and information on trade regulations, helping Swiss businesses to successfully expand and thrive globally.

📋 Description

• Lead a team of quality assurance professionals, providing guidance, mentoring, and performance management to ensure a high-performing team • Monitor and periodically report on the performance of project portfolio processes (non-quality costs, product non-conformities, on-time delivery, customer satisfaction) • Master the customer's quality requirements and take the necessary actions with the relevant managers to meet the requirements • Analyze and provide contract requirements related to quality to the project team and support function kickoff meetings to ensure that all contract-specific requirements are conveyed to all stakeholders • Act as an agent of change by proposing innovations in the way things are done with a view to cost-effectiveness, quality and operational efficiency of projects • Establish processes, implement and participate in the improvement of collaborative quality tools with our client regarding the project portfolio • Work closely with other Function Coordinators to identify overall strategies to improve efficiency, reduce costs and meet deadlines, while ensuring the quality of our deliverables and products • Identify risks and opportunities at the portfolio level of projects, as well as the development and monitoring of associated action plans • Define the quality plan for our client's entire project portfolio in collaboration with the other function coordinators • Coordinate and collect customer satisfaction surveys and take the necessary actions resulting from them • Support the Senior Director of the Project Portfolio and coordinate with the project quality managers the analysis and management of non-quality costs, the associated claims process, the associated curative and containment, corrective and preventive actions

🎯 Requirements

• Bachelor's degree from an accredited university or college in engineering • a minimum of 10 years of relevant experience • Relevant experience in the hydropower industry • Strong knowledge of quality management principles and tools • Relevant experience in project management • Experience in customer relationship management • Fluent in English • Ability to travel occasionally within USA and around the world

🏖️ Benefits

• medical, dental, vision, and prescription drug coverage • access to Health Coach from GE Vernova, a 24/7 nurse-based resource • access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services • GE Vernova Retirement Savings Plan • tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions • access to Fidelity resources and financial planning consultants • tuition assistance • adoption assistance • paid parental leave • disability benefits • life insurance • 12 paid holidays • permissive time off