Senior Customer Portfolio Manager – Heavy Duty Power

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Switzerland Global Enterprise

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1927

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • Export

Switzerland Global Enterprise is a national platform that provides support to companies in Switzerland to promote their products and services in international markets. The organization offers various services including market entry advice, networking opportunities, and information on trade regulations, helping Swiss businesses to successfully expand and thrive globally.

📋 Description

• Serve as a liaison between internal/external organizations and assigned customer(s) • Own the customer relationship and customer communication • Contribute to the overall business strategy inclusive of the P&L’s and Growth Opportunity • Develop and own site customer communication plan, coordinate and facilitate regular 'Customer meetings' reviewing open items and action plans • Oversee Gas Power warranty and applicable commercial considerations including concessions as they arise • Be responsible for developing outage scope/communicating scope to the field services team • Be responsible for outage/non-outage parts planning including requests for quotes, providing quotes to customers, placing/managing parts orders through delivery, and invoicing for parts as applicable • Provide leadership in owning and driving all emergent/forced outage matters to resolution • Prepare, organize, and facilitate pre-outage planning meetings, post-outage meetings and outage milestone meetings including On-Site Repairs and Part and Component Repairs performed in GRS • Own contract leadership and fulfillment including all project deliverables and understanding the T&Cs and contract requirements such as LD & Bonus structure

🎯 Requirements

• Bachelor’s Degree from an accredited University (OR an Associates degree from a college or 7 years of experience in a power generation industry) • Minimum of 5 years of Technical Field with Heavy Duty Gas Turbine/and or Steam Power experience • Ability to work up to 25% of the time at a site

🏖️ Benefits

• medical, dental, vision, and prescription drug coverage • access to Health Coach from GE Vernova, a 24/7 nurse-based resource • access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services • retirement benefits including the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions • access to Fidelity resources and financial planning consultants • tuition assistance • adoption assistance • paid parental leave • disability benefits • life insurance • 12 paid holidays • permissive time off