Software Implementation Project Manager

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🔥 41 minutes ago

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Switzerland Global Enterprise

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1927

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • Export

Switzerland Global Enterprise is a national platform that provides support to companies in Switzerland to promote their products and services in international markets. The organization offers various services including market entry advice, networking opportunities, and information on trade regulations, helping Swiss businesses to successfully expand and thrive globally.

📋 Description

• Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. • Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. • Functions with some autonomy but guided by established policies or review of end results. • The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.). • Contribute to the implementation of MES solutions utilizing the Software Suite. • Own technical deliverables during the entire lifecycle of the projects. • Engage throughout the full lifecycle of assigned projects. • Participate in decisions on architecture, design, and functionality to keep programs on track in terms of budget, time, and customer expectations. • Work closely with the client to understand their needs and develop strategies tailored to their organization through site assessments. • Is responsible for go-live readiness and support as well as post-live checkups.

🎯 Requirements

• Knowledge level is comparable to a Bachelor's degree from an accredited university or college (or a high school diploma with relevant experience). • Advanced experience in the Services & Digital Implementation Services. • Experience with software implementation project and customer facing projects. • PM certification. • Time management system knowledge. • Advanced English knowledge. • Desirable Spanish knowledge. • Availability to travel (30% of the time in the month).

🏖️ Benefits

• Relocation Assistance Provided