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Field Service Engineer 2

🔥 8 hours ago

🏄 California – Remote

infoinfo

đź’µ $115.2k - $172.8k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź”§ Field Service Engineer

Where this job comes from

Posted on GE HealthCare's careers page, not through a job board

First seen by Remote Rocketship 8 hours ago

Still open on GE HealthCare's site. Checked 3 hours ago.

Logo of GE HealthCare

GE HealthCare

10,000+ employees

Founded 1892

🏥 Healthcare

🏢 Enterprise

đź’° $1.2G Post IPO secondary on 2024-12

Healthcare • Enterprise

GE HealthCare is a global healthcare technology company focused on developing products, technologies, and solutions that improve patient care and healthcare delivery. The company emphasizes innovation, next-generation solutions, and improving wellbeing worldwide. It operates in many countries (offices in 80 countries) and offers career opportunities across early careers and professional roles. GE HealthCare communicates a mission to make healthcare better and champions employee wellbeing, diversity, and equal opportunity.

đź“‹ Description

• Perform timely and accurate preventative maintenance on medical equipment in hospitals or healthcare systems • Troubleshoot and perform moderately complex service repairs • Lead equipment installations, validations, maintenance, and service repairs • Lead customer communications and serve as an escalation point for customer concerns • Own customer issues from dispatch or identification through resolution • Engage other team members to ensure appropriate customer solutions • Support contract and on-demand revenue growth through customer and service-sales relationships • Maintain customer relationships and provide timely communication, resolution, and follow-up • Follow company policies, procedures, hospital protocols, and regulatory requirements • Document all work performed daily, including debriefing, metrics, and parts ordering • Recommend value-added services to customers and sales teams • Use GEHC escalation processes and collaborate with regional and national support on corrective action plans • Comply with GEHC quality, EHS, compliance, and applicable legal requirements

🎯 Requirements

• Associate degree in a related field or equivalent military education and 4 years of experience servicing electronic equipment, or high school diploma/GED and 6 years of relevant experience • Valid driver's license • Experience with web applications and Microsoft Suite products • Legal authorization to work in the United States; employment visa sponsorship is not available • Availability after hours and/or for a rotating on-call schedule, including weekends • Ability to manage multiple, competing priorities while maintaining customer satisfaction • Experience working with Mammography and X-Ray • Ability to lift, carry, push, and pull up to 35 lbs. unassisted • Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods • Ability to reach at, above, and below shoulder level; flex/extend neck; and demonstrate good hand and finger dexterity • Required vision abilities may include color, close, distance, peripheral, and depth perception • Compliance with applicable quality, EHS, regulatory, and company requirements • Successful completion of a drug screen, as applicable

🏖️ Benefits

• Performance based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI) • Medical, dental, and vision insurance • Paid time off • 401(k) plan with employee and company contribution opportunities • Life, disability, and accident insurance • Tuition reimbursement • Professional development opportunities • Relocation assistance not provided

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