Senior Staff Engineer – Commercial Field Service

🕒 May 28

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GE Aerospace

WebsiteLinkedInAll Job Openings

10,000+ employees

🚀 Aerospace

⚡ Energy

Aerospace • Energy • Engineering

GE Aerospace is a world-leading provider of jet and turboprop engines, as well as integrated systems for commercial, military, business, and general aviation aircraft. The company is dedicated to advancing sustainable aviation through the development of efficient aircraft engines compatible with alternative fuels and collaborates across the industry to promote innovation and safety in flight.

📋 Description

• Support customer issue resolutions, fleet issues, service bulletin implementations, monitoring and diagnostics, fleet configuration, and outage management • Interpret OEM & technical manuals where necessary • Review effectiveness of maintenance actions to identify training need opportunities • Utilize our FLIGHT DECK principles to deliver continuous improvement, identifying proactive reliability enhancements • Produce data analytics and timely reporting of production status, program updates, events, and trends to key internal stakeholders • Provide recommendations on opportunities for proactive maintenance; direct and facilitate any necessary rework to assure engine serviceability meets new aircraft requirements for certification • Share voice of customer insights to key internal stakeholders regularly to assist with data collection and timely reporting of performance analyses, marketing intelligence, and potential sales opportunities • Manage office space needs including but not limited to supplies management • Own personnel scheduling for the site • Flexibility and willingness to work onsite to support around-the-clock operations at the customer as needed on weekends and holidays

🎯 Requirements

• Bachelor's degree from an accredited college or university and 5+ years of full time working experience in airline operations or maintenance planning, engineering, aviation propulsion, or related field (or a minimum high school diploma / GED with an additional 4+ years of full time working experience in airline operations or maintenance planning, engineering, aviation propulsion, or related field) • Deep technical expertise in aircraft engine or turbomachinery equipment • Experience using software or data analytics to make informed technical decisions and to provide recommendations to the customer or other key internal stakeholders • Self-directed with the ability to solve complex problems using sound judgement and critical thinking • Ability to lead and deliver on result orientated priorities using strong project management, analytical, time management and prioritization skills • Strong oral and written communication skills with the ability to forge deep relations at all levels, not only with key internal stakeholders but also with the customer • Passion to gain a deeper understanding of the commercial function and driving success for Aerospace with internal/external stakeholders, our customers, partners and colleagues

🏖️ Benefits

• Healthcare benefits including medical, dental, vision, and prescription drug coverage • Access to a Health Coach from GE Aerospace • Employee Assistance Program providing 24/7 confidential assessment, counseling and referral services • GE Aerospace Retirement Savings Plan • 401(k) savings plan with company matching contributions and company retirement contributions • Access to Fidelity resources and planning consultants • Tuition assistance • Adoption assistance • Paid parental leave • Disability insurance • Life insurance • Paid time-off for vacation or illness