Field Service Engineer 1

🔥 1 minute ago

🌲 North Carolina – Remote

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💵 $60k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of GE HealthCare

GE HealthCare

10,000+ employees

Founded 1892

🏥 Healthcare

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Perform preventative maintenance, FMIs, and/or ISIs on life-changing medical equipment • Assist experienced field engineers with equipment installation • Support basic troubleshooting and service repairs on designated Anesthesia, Diagnostic Cardiology, and Maternal Infant Care equipment • Communicate with customers to ensure resolution, proper follow-up, and customer satisfaction • Maintain customer service logs and internal service records accurately and on time • Order repair parts and manage cycle times • Serve as a member of the account community for key accounts • Build and enhance customer relationships to become a perceived business partner • Answer service calls independently without assistance within one year of employment

🎯 Requirements

• Associate’s or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participation in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment • Experience with web applications and Microsoft suite of products • Legal authorization to work in the U.S.; employment visa sponsorship is not available • Successful completion of GEHC’s standard background check, including a post-offer drug test • Compliance with customer access policies, including required immunizations and possible additional drug tests or background checks • Valid driver’s license • Ability to lift, carry, push, and pull up to 35 lbs. unassisted • Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods • Ability to reach at, above, and below shoulder level; flex/extend neck; and demonstrate good hand and finger dexterity • Required color, close, distance, peripheral, and depth vision abilities • Willingness to work after hours or a rotating on-call schedule, including weekends, as necessary • Commitment to GE HealthCare behaviors: humility, trust, transparency, focus, ownership, and integrity

🏖️ Benefits

• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI) • Medical, dental, and vision insurance • Paid time off • 401(k) plan with employee and company contribution opportunities • Life, disability, and accident insurance • Tuition reimbursement • Professional development opportunities • Relocation assistance • Competitive compensation • Great work environment • Challenging career opportunities • Flexible support through total rewards • Potential customer-provided vaccination coverage/requirements where applicable

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