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Field Service Engineer

🕒 September 17

🐎 Kentucky – Remote

infoinfo

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

Where this job comes from

Posted on GE HealthCare's careers page, not through a job board

First seen by Remote Rocketship September 17

Still open on GE HealthCare's site. Checked 8 hours ago.

Logo of GE HealthCare

GE HealthCare

10,000+ employees

Founded 1892

🏥 Healthcare

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Perform on-time and accurate preventative maintenance, Field Modification Instructions, and corrective repairs • Troubleshoot and perform basic repairs on assigned equipment independently • Assist experienced field engineers with equipment installations, troubleshooting, and service repairs • Support Invasive Cardiology and Diagnostic Cardiology modalities • Communicate with customers and teammates to ensure resolution and follow-up • Recommend value-added services to improve customer efficiency • Complete customer service reports, order repair parts, submit expenses, and manage cycle times • Use the GEHC escalation process and work with regional and national support on corrective action plans • Serve as a member of the account community for key accounts • Engage commercial counterparts, identify sales leads, participate in contract renewals and sales opportunities, and support revenue programs • Build customer relationships and promote customer satisfaction • Monitor competitor information and market trends • Answer service calls independently within one year of employment • Complete planned Quality, EHS, and Compliance activities

🎯 Requirements

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education to an Associate’s or Bachelor’s degree; OR participation in the formal GEHC Biomed/FE Services Internship, Apprenticeship or Military Externship program; OR High School Diploma/GED and a minimum 2 years of experience servicing electronic or electro-mechanical equipment • Experience with web applications and Microsoft suite of products • Must have and maintain a valid driver's license • Willingness to travel for training • Legal authorization to work in the U.S.; employment visa sponsorship is not available • Ability to lift, carry, push, and pull up to 35 lbs. unassisted • Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods • Ability to reach at, above and below shoulder level, flex/extend neck, and demonstrate good hand and finger dexterity • Required vision abilities may include color, close, distance, peripheral, and depth perception • Must complete a drug screen as applicable • Must comply with applicable quality, EHS, compliance, legal, and regulatory requirements

🏖️ Benefits

• Professional development • Challenging careers • Competitive compensation • Relocation Assistance Provided • Great work environment

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