Implementation Specialist

🔥 0 minutes ago

☕ Washington – Remote

☕ Washington – Remote

💵 $60k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

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GE HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Primary Installation Role responsibility where location of work may vary across the United States. • Collaborate and partner with Sales, Project Manager, Network Design and Digital services, customer IT and biomed to implement solutions sold. • Use technical knowledge to install, monitor, and customize clients' systems after an initial purchase of hardware or software. • Ensure a client doesn't only buy a product but has a positive experience with it. • Assess and remediate existing infrastructure to support installation of new solution. • May also perform installation, validation, and connectivity on assigned equipment. • Function as co-lead; develop and maintain strong relationships and frequent communications with customers and sales to proactively identify customer needs, ensure resolution, proper follow-up, and ongoing customer satisfaction. • Consulting with IT and biomed on customer requirements for installation and address cyber security concerns. • Mentoring and coaching local FE on installed solution. • Responsible for prompt administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, technical project plans, technical walk thru and post warranty conversations with customer. • Manage vendor service as needed. • Provide instruction to personnel on equipment operation, diagnostics, effective use, and repair. • Supports engineering new product releases.

🎯 Requirements

• Bachelors or associates degree or equivalent experience • 4+ years of experience in installing and configuring network equipment • 1+ year of demonstrated leadership experience • Demonstrated experience with communicating and remediating enterprise networking infrastructure • Demonstrated experience implementing disaster recovery procedures • Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems • Understanding of cyber security vulnerabilities • Certified in CompTIA Network+, CCNA, or CCWA

🏖️ Benefits

• medical • dental • vision • paid time off • a 401(k) plan with employee and company contribution opportunities • life • disability • accident insurance • tuition reimbursement