Implementation Engineer

🔥 0 minutes ago

🐊 Florida – Remote

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💵 $65k - $84k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

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Inovalon

1001 - 5000 employees

🤖 Artificial Intelligence

Healthcare • Data Cloud • Artificial Intelligence

Inovalon is dedicated to transforming healthcare through its advanced cloud-based solutions and analytics. The company provides healthcare organizations, including payers, providers, pharmacies, and life sciences companies, with tools to enhance patient outcomes, optimize business performance, and improve healthcare economics. The Inovalon ONE® Platform integrates vast data sources and offers a suite of over 100 solutions that facilitate real-time insights and analytics, ultimately enabling better clinical care and administrative efficiencies.

📋 Description

• Work with customer/end-users to gather and translate the business needs into detailed software requirements (Functional/Non-Functional, Integration and technical specifications). • Perform system analysis on software programs, applications, and web services/APIs, utilizing development tools, including potential source code and system configurations investigation, during analysis. • Lead and guide testing and troubleshooting of system features during implementation, including documenting defects, errors and solutions by performing RCA (Root Cause Analysis). • Become fluent in engineering process and maintain relationships with key technical subject matter experts. • Engage technology, product and operational experts as applicable to advise / create solution options that mitigate risks and ensure a successful solution roll-out. • Learn Platform Architecture, product, and integration capabilities and remain current on them. • Efficiently integrate new systems, features, modules, and applications with business operations and services. • Assess customer technology and operational constraints to identify gaps and risks. • Document process workflow, build and configure the system based on design and ensure configuration meets requirements and works as expected. • Create and maintain deliverables within the assigned area. • Collaborate as part of the full client lifecycle to include: RFP, demo, project kick-off, implementation, go live and optimization. • Maintain industry expertise. • Maintain compliance with lnovalon's policies, procedures and mission statement. • Adhere to all confidentiality and HIPAA requirements as outlined within lnovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position. • Fulfill those responsibilities and/or duties that may be reasonably provided by lnovalon for the purpose of achieving operational and financial success of the Company. • Uphold responsibilities relative to the separation of duties for applicable processes and procedures within your job function.

🎯 Requirements

• Bachelor’s Degree in Arts/Sciences (B.A./B.S.) in Computer Science or a related field is strongly preferred or equivalent healthcare technology experience required • 2-4 Years consulting experience on technical projects as developer, analyst, architect, technical project, or solution consultant required • Strong investigative, analytical and interpersonal communication skills; • Experience with sFTP and API integration projects; • Understanding and experience with object-oriented programming language(s) required, experience with C# .NET, .NET Core, Aurelia, and JavaScript preferred; • Hands-on implementation experience on a Cloud-based SAAS Platform; • Experience in writing simple to complex SQL queries (any relational database); Oracle is preferred; • Experience with SQL tuning and troubleshooting; • Experience with API testing and validation tools like SOAP-UI, Postman; • Hands-on experience with API configuration; • Experience with VSTS, Visio, Excel, Word, etc.; • Experience in Browser Developer Tools is required (Tools like https://developers.google.com/web/tools/chrome-devtools); • Knowledge of any issues tracking system like ServiceNow or Jeera is required; • Troubleshooting/RCA (Root Cause Analysis) experience; • Minimum of 1 year of experience in a healthcare/specialty pharmacy-related environment is preferred; • Excellent communication, organizational and observational skills; • Proficient problem-solving skills with good judgment and decision-making;

🏖️ Benefits

• health insurance • life insurance • company-paid disability • 401k • 18+ days of paid time off

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