Operations Coordinator

🔥 0 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟢 Junior

⚙️ Operations

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GE HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Drive the overall execution of the GEHC customer service contract loading into all applicable processes including additions, deletions, and modifications to existing contracts. • Responsible for timely and accurate billing of customers for contract and non-contract services. • Work within all related systems Legacy and Support Central to manage and complete all work. • Handle all types of work submitted into the department. • Maintain install database accuracy by supporting field team and external customers via phone and email. • Work closely with field service sales and service, service marketing, and commercial solutions to resolve technical and process-related issues. • Effectively manage and prioritize various projects with minimal supervision. • Provide support for timely resolution of customer invoicing disputes in coordination with Service Sales and field service teams. • Complete all planned Quality & Compliance training within the defined deadlines.

🎯 Requirements

• Associate degree in Business Administration, Finance, Marketing or related discipline and minimum one year of customer service experience; or a High School diploma/GED and five or more years of customer service experience. • High proficiency in Microsoft Office Suite products (e.g., Word, Outlook, Excel, Access). • Minimum two years' experience working with Microsoft Excel. • Ability to communicate using local language. • Strong focus on customer care and satisfaction. • Demonstrated ability to work under pressure and to meet deadlines and commitments.

🏖️ Benefits

• Health insurance • Professional development • Competitive compensation • Relocation Assistance Provided