
10,000+ employees
Founded 1892
🏥 Healthcare
💊 Pharmaceuticals
Healthcare • Medical Technology • Pharmaceuticals
GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.
🔥 1 hour ago
☕ Washington – Remote
💵 $85.3k - $127.9k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔧 Field Service Engineer
🦅 H1B Visa Sponsor
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10,000+ employees
Founded 1892
🏥 Healthcare
💊 Pharmaceuticals
Healthcare • Medical Technology • Pharmaceuticals
GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.
• Complete on-time and accurate Preventative Maintenance, Installations, Corrective Repairs and FMIs. • Assist less experienced field engineers with equipment installation. • Work on advanced troubleshooting and service repair needs on designated equipment. • Effectively communicate and partner with teammates and colleagues. • Demonstrate effective communication with customers to ensure resolution and proper follow-up, leading to customer satisfaction. • Partner with the customer and recommend value-added services that will help the customer run their business more efficiently. • Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times. • Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner. • Serve as a member of the account community for key accounts. • Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs. • Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business. • Keep up to date with competitor information and market trends. • Answer service calls independently without assistance within one year of employment.
• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 6 or more years of experience servicing electronic equipment. • Experience with Web applications as well as Microsoft suite of products. • Must have and maintain a valid Driver's License. • Willingness to be available "after hours", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.
• medical • dental • vision • paid time off • 401(k) plan with employee and company contribution opportunities • life • disability • accident insurance • tuition reimbursement
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