Service Manager

🔥 14 hours ago

⚜️ Louisiana, Missouri – Remote

⚜️ Louisiana – Remote 🏰 Missouri – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GE HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

🏥 Healthcare

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Use knowledge of customer contracts to ensure obligations are met • Prioritize service, assign personnel, and follow up on commitments • Hire and develop talent for a service team • Make staffing decisions and manage performance development • Share on-call or service call escalation • Function as Site Leader and manage customer relationships at assigned sites • Ensure service quality through frequent customer contact and formal quality reviews • File expense, time, and service reports promptly and accurately for direct reports • Track and analyze financial performance with MSD and/or ASL as needed • Maintain approved parts inventory and manage vendor service delivery processes in compliance with GE policies as needed • Maintain technical knowledge of current standards for safe and effective use of medical equipment through instruction • Provide instruction to hospital personnel on equipment operation, diagnostics, effective use, and repair as needed • Communicate and partner effectively with teammates and colleagues

🎯 Requirements

• Associate's or Bachelor's degree in a related field and 4+ years of experience servicing medical equipment; OR equivalent military education and 4+ years of experience servicing medical equipment; OR High School Diploma/GED and 6+ years of experience servicing medical equipment • A minimum of four years’ experience as a Biomedical Technician • Two years of progressive team leadership experience effectively supervising and coaching technical personnel • Experience resolving customer relations issues • Qualified experience in a customer service environment with knowledge of customer account coordination • Experience managing financial and administrative requirements • Strong communication and presentation skills • Ability to communicate technical issues to customers in an easy-to-understand manner • Ability to analyze metrics and reports (SEDs) • Proficiency in electronic documentation using technological tools such as iPad and iPhone • Familiarity with Microsoft Office • Willingness to travel outside of the assigned region • Must have and maintain a valid driver's license • Must be legally authorized to work in the United States • GE HealthCare will not sponsor employment visas now or in the future • Successful completion of a drug screen, as applicable • Ability to meet applicable regulatory requirements, including Health and Human Services and Environmental Health and Safety requirements

🏖️ Benefits

• Relocation support is available for out of state candidates • GE HealthCare offers a great work environment • Professional development • Challenging careers • Competitive compensation • Relocation assistance provided • Equal Opportunity Employer