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Director, Training and Compliance

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Logo of GEICO

GEICO

10,000+ employees

Founded 1936

🚘 Automotive

💼 Consulting

🏥 Healthcare

Automotive • Consulting • Healthcare

GEICO is a well-known American auto insurance company, providing coverage to a wide range of customers. As a leading provider of car insurance, GEICO is known for its innovative marketing and customer-centric services, delivering affordable insurance options. The company utilizes a user-friendly website for managing policies and claims, applying necessary online privacy measures to protect personal data and improve user experience. While primarily focused on auto insurance, GEICO also offers other types of insurance, including homeowner and renter policies.

📋 Description

• Direct Independent Agency (IA) training and operations under the Sr Director, Sales Enablement • Develop, implement, and execute the IA training strategy • Build and develop a training team focused on IA channel needs while partnering with Corporate L&D • Coordinate basic and ongoing IA training strategy and deployment with internal teams and agency staff • Identify training needs and create audience-specific solutions • Audit and adjust training curriculum, materials, and delivery methods for the IA audience • Develop multimodal delivery methods and learning journeys for National Accounts, new agency staff, and commercial specialists • Manage selection and development of line trainers and regional training management • Execute training strategy with Senior Directors, Product, and Corporate Learning • Manage qualitative and quantitative research into sales and service performance problems • Initiate training actions to improve productivity, quality, and customer service • Measure effectiveness through production lift, behavior change, utilization, and engagement • Communicate and coordinate Diversity and Inclusion assignments and expectations • Prepare department business plans, staffing projections, and budgets • Requisition supplies and materials and review budgets for cost reduction • Create an IA-specific training blueprint to support staff readiness

🎯 Requirements

• Bachelor's degree • At this time, GEICO will not sponsor a new applicant for employment authorization for this position

🏖️ Benefits

• Personalized development programs • Mentorship • Certification assistance • Competitive pay • Benefits • Flexibility to support well-being and future • Inclusive and collaborative culture

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