SIU Field Investigator

🕒 3 days ago

🏄 California – Remote

🏄 California – Remote

💵 $3.7k - $5.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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GEICO

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1936

💸 Finance

Finance • Insurance

GEICO is a well-known American auto insurance company, providing coverage to a wide range of customers. As a leading provider of car insurance, GEICO is known for its innovative marketing and customer-centric services, delivering affordable insurance options. The company utilizes a user-friendly website for managing policies and claims, applying necessary online privacy measures to protect personal data and improve user experience. While primarily focused on auto insurance, GEICO also offers other types of insurance, including homeowner and renter policies.

📋 Description

• Conduct investigations of suspected cases of fraud or other illegal activities against the Company, including interviewing, database inquiries, taking statements, and locating sources of information and witnesses. • Evaluate information to determine its credibility. • Refer and coordinate investigation assignments to outside agencies. • Provide training and support to all departments in the claims handling process.

🎯 Requirements

• High School Diploma or General Equivalency Diploma • 3+ Years claims adjusting experience, or P&C SIU/Fraud Investigation experience or 4 years prior investigative law enforcement (including military) or relevant fraud industry investigation experience • Experience handling in-person or phone statements from various parties in an investigation in a way that builds GEICO’s customer base and promotes customer satisfaction through efficient, accurate, and courteous interactions • Ability to gather a broad range of evidence related to an investigation and draw conclusions based on the information collected to the applicable fraud investigation • Demonstrated ability to organize and prioritize heavy claim volume workloads and stressful situations • Must be able to always maintain a professional attitude and appearance • Must be able to document files in a clear, concise, professional written manner, to be understood by customers, clients, co-workers and other employees of the organization • Must be able to obtain and maintain a valid driver’s license, certifications and permits in accordance with state and federal regulations, and company and departmental standards • Must be able to lift and carry materials and equipment and lift them to and from vehicles and carry them up and down steps • Must be able to climb on, off, in, around and under vehicles, including but not limited to RVs and commercial vehicles • Must be able to exercise caution and awareness of surroundings while performing the essential duties of the position • Must be able to learn and apply large amount of technical and procedural information • Knowledge of city, state, and local regulations, legal concepts, case law, medical treatments, and medical terminology. • 4-year Degree or higher current or prior SIU investigations experience working in diverse teams across different SIU job functions.

🏖️ Benefits

• Great Company: Protecting customers through life’s twists and turns with innovation and integrity. • Great Careers: Personalized development programs, mentorship, and certification assistance. • Great Culture: Inclusive and collaborative culture rooted in shared success. • Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.