Patients Care Coordinator

Job not on LinkedIn

🔥 2 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Genesis Personal Healthcare Medicine

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2020

🏥 Healthcare

Healthcare

Genesis Personal Healthcare Medicine is a healthcare organization that, based on its name and the limited site content provided, appears to focus on personalized, patient-centered medical services (personalized medicine, primary or ambulatory care). The supplied data is mainly website CSS and layout code and does not include specific details about services, delivery model (clinic, telehealth, etc. ), products, or organizational attributes. Additional public information would be needed to specify offerings, business model, or target customers more precisely.

📋 Description

• Manage incoming patient inquiries and assigned leads from healthcare fairs, referral partners, and digital campaigns, completing timely follow-ups and documenting outcomes • Guide prospective patients from initial interest through scheduling • Answer non-clinical questions and explain appointment procedures using approved service information and pricing • Route clinical questions to the appropriate provider • Monitor incoming communications, outreach history, prospect engagement levels, and pending outreach tasks • Handle booking, verification, and calendar modifications • Support patient recruitment within assigned markets and audiences • Support healthcare partnership outreach by researching organizations, identifying contacts, arranging discussions, and completing assigned follow-ups under the Executive Operations Lead’s direction • Establish patient lead and scheduling workflows and document procedures • Identify recurring barriers preventing interested patients from booking appointments • Conduct routine audits of patient charts to identify documentation gaps, ensure clinical accuracy, and support optimal billing workflow • Track response times, follow-up completion, appointment bookings, and lead-to-appointment conversion • Recommend improvements to patient lead and scheduling processes • Report to the Executive Operations Lead

🎯 Requirements

• Experience working in a remote startup or similarly fast-paced, evolving environment • Availability to provide approximately 30 hours of support per week • Availability for company-wide meetings and collaboration, when needed, between 10:00 AM and 12:30 PM Pacific Time • Experience in patient coordination, medical scheduling, healthcare administration, patient outreach, or a related patient-facing role • Experience following up with prospective patients, managing inquiries, and helping individuals complete appointment scheduling or other next steps • Experience using an electronic medical record (EMR), practice management platform, CRM, or similar system to maintain accurate records and track follow-ups • Strong communication, follow-through, organizational, and recordkeeping skills, with a warm and professional approach to patient interactions • Ability to explain non-clinical information clearly, recognize questions requiring clinical input, and handle confidential patient information appropriately in compliance with HIPAA guidelines • Ability to work independently, manage multiple priorities, and coordinate effectively with internal team members and external contacts • Preferred: Experience using PatientPop and Tebra • Preferred: Experience supporting telehealth services or a primary care practice • Preferred: Experience developing patient intake, follow-up, scheduling, or lead-management workflows and SOPs • Preferred: Experience supporting healthcare partnership outreach, community events, or follow-up with leads generated through digital campaigns • Preferred: Full fluency in Spanish, both spoken and written • Preferred: Interest in building a long-term relationship with Genesis as the organization grows

🏖️ Benefits

• Approximately 30 hours per week • Flexible working hours outside of required meetings and collaboration needs • Fully remote engagement • Potential opportunity to transition from a freelance engagement to W-2 employment as Genesis grows, based on business needs and mutual fit

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