Account Manager

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🕒 June 1

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Encircle

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

🏗️ Construction

Consulting • Logistics • Construction

Encircle is an app built for restoration contractors, designed to simplify job documentation and improve the management of field data. It enhances the speed of restoration jobs by providing visibility into job progress and facilitating the creation and sharing of detailed reports that comply with the insurance industry's documentation standards. The platform specializes in mobile app development, cloud infrastructure, security, and mobile user experience, particularly in relation to restoration and insurance applications.

📋 Description

• Oversee all assigned contract renewals to ensure timely and accurate execution • Own contract processes, including renewal management, quote creation, salesforce opportunity records, forecasting outcomes and tracking progress of signature • Identify opportunities to expand Encircle’s footprint as part of the renewal process • Identify opportunities to sell new products to our current customers • Leverage platform data to run campaigns to create new product pipeline or expansion revenue • Work with the CSM team to identify at-risk accounts and put together a strategy to secure the renewal, as needed • Establish and maintain effective, cooperative working relationships with customers, both via phone and email • Develop a thorough understanding of our products to deliver demonstrations of the Encircle platform to existing customers • Partner with Revenue and GTM leadership on uncovering value, trends and opportunities

🎯 Requirements

• 2+ years experience in a customer-facing role such as an account executive or account manager • Previous B2B SaaS experience • YOY success exceeding quota targets • Ability to tackle objections and close deals • Ability to handle multiple priorities and manage customer expectations • Excellent planning, organizational, and time management skills • Good communication skills (verbal and written) with customers and internal stakeholders • Experience with software tools like Salesforce, Churn Zero, G-Suite, etc

🏖️ Benefits

• Flexible hours • Self-managed vacation • Trust to manage your time • Work where you’re most productive • Access to our collaboration hub in Kitchener • Support for learning and career development • Full human well-being inside and outside of work