Patient Scheduler I

🔥 14 hours ago

🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

💵 $17 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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GetixHealth

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

💼 Consulting

📦 Logistics

🛡️ Insurance

💰 Private Equity Round - Getix on 2015-01

Consulting • Logistics • Insurance

GetixHealth is a healthcare revenue cycle management company that provides SaaS-based software suites and dedicated services to hospitals, physician groups, and industry partners. Their solutions cover patient access, eligibility and enrollment, workers’ compensation, insurance resolution, coding and chart audits, self-pay billing, and professional RCM services aimed at improving financial performance, productivity, and patient experience. GetixHealth partners with large healthcare systems and providers to automate and integrate revenue cycle workflows and optimize collections and operations.

📋 Description

• Schedule patient appointments by phone and electronic correspondence • Serve as the primary point of contact for patients and external facilities • Collect, verify, and communicate patient insurance benefit details • Educate patients about insurance verification and estimated financial responsibility • Confirm appointments and provide appointment details, locations, and special instructions • Create and maintain patient records, demographics, and required paperwork • Contact referring provider offices for records and visit preparation details • Coordinate with healthcare providers and medical staff • Respond to patient inquiries by phone and written communication • Collaborate with internal teams and third-party systems to support coordinated care • Assist insurance verification associates when needed • Maintain HIPAA compliance and confidentiality • Perform other duties as assigned

🎯 Requirements

• High school diploma or GED required • Bachelor’s degree preferred • 6 months to 1 year of customer service, appointment scheduling, or healthcare experience required • 6 months to 1 year of EHR system experience; EPIC preferred • 6 months to 1 year of remote work experience preferred, especially in high-volume inbound and outbound call environments • Strong verbal and written communication skills • Excellent problem-solving and conflict resolution skills • Proficiency in Google Suite, Microsoft Office, and other computer systems • Strong customer service mindset with compassion and professionalism • Ability to maintain confidentiality and comply with HIPAA regulations • Strong attention to detail and accurate record maintenance • Ability to multitask in a fast-paced environment • Ability to work independently and as part of a team • Dependable, punctual, and effective time management • Adaptable and open to change • Empathetic, patient-focused approach • High-speed internet and secure HIPAA-compliant workspace required • Must pass an internet speed test

🏖️ Benefits

• Equipment provided • Medical, dental, and vision plans • Company-paid Basic Life and AD&D insurance • Short-term and long-term disability coverage • Optional additional voluntary Life and AD&D benefits • 401(k) retirement plan with company match • PTO accruing from the first day of employment • Flexible benefit options • Occasional overtime may be required