Patient Scheduler I

🔥 0 minutes ago

🌴 South Carolina – Remote

🌴 South Carolina – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Tidelands Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Tidelands Health is a comprehensive healthcare provider offering a wide range of medical services and treatment options. With over 200 providers and four hospitals, along with more than 70 outpatient locations, Tidelands Health delivers expert care in specialties such as family medicine, orthopedics, heart care, cancer care, women's care, and more. The organization emphasizes community health, offering resources and support for those impacted by local events, such as the International Paper Mill closure. Tidelands Health also engages the community through educational events, support groups, and health improvement initiatives.

📋 Description

• Pre-register and schedule moderately complex procedures • Coordinate multiple resources for patient services • Schedule patient appointments for designated areas according to Tidelands Health protocols • Provide courteous, professional and efficient service to patients and providers • Complete patient registration accurately, including collection of co-payments and demographic information • Ensure patients receive information needed to arrive on time and prepared for procedures • Ensure the hospital has information required to bill properly for services • Receive procedure scheduling requests from physician offices and patients • Schedule procedures according to department availability • Provide accurate appointment information so departments can view and print daily schedules • Maintain open communication with hospital departments regarding schedule changes • Perform administrative support duties for the department or work location • Open, sort and distribute mail and correspondence as necessary

🎯 Requirements

• High School Diploma or equivalent required • At least two (2) years of related customer-facing experience required • Call center, patient scheduling and/or physician front-office experience preferred • Experience in a healthcare setting preferred • Ability to interact successfully with the public • Ability to perform effectively despite sudden deadlines and changing priorities • Ability to maintain composure in high-stress situations • High interpersonal skills for interacting with patients, families, visitors and clinical staff • Ability to perform accurately with meticulous attention to detail • Ability to use initiative and judgment and identify, analyze and solve problems • Understanding of basic medical terminology preferred • Light physical demand

🏖️ Benefits

• Full-time regular employment • Day shift with an 8-hour shift • Equal opportunity employment • Workplace culture built around inclusion, teamwork, mutual respect and recognition • Year-round access to the Myrtle Beach area’s warm, sunny climate and quality of life