Therapist Enrollment Associate – Physical Therapy

🔥 14 hours ago

🏈 Alabama, Florida, +13 more states – Remote

🏈 Alabama – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🐎 Kentucky – Remote 🏖️ New Jersey – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote

💵 $18 - $21 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

😶‍🌫️ Therapist

🚫👨‍🎓 No degree required

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Luna Physical Therapy

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2018

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

💰 Series B on 2023-06

Healthcare • Consulting • Healthcare Insurance

Luna Physical Therapy is a pioneering provider of in-home physical therapy services across the United States. With over 3,000 licensed outpatient therapists, Luna offers personalized, expert care directly at patients' homes. The company eliminates the need for clinic visits, making physical therapy more convenient and accessible. Luna's therapists are highly experienced, with many specializing in areas like sports rehab, spinal care, and geriatric therapy. The service is integrated with a user-friendly app for scheduling and exercise management, and it is insurance-friendly, accepting all major insurance plans and Medicare. Luna's commitment to quality care makes it a trusted choice for physical therapy at home.

📋 Description

• Review therapist enrollment information and supporting documentation for completeness, accuracy, and compliance with payer requirements. • Prepare, submit, and track standard enrollment applications, rosters, demographic updates, re-credentialing, and termination requests within established timelines. • Validate provider and practice data, including NPI information, practice locations, tax details, and state licensure. • Manage assigned enrollment files from submission through approval, conducting routine follow-ups with external insurance carriers. • Identify and resolve standard enrollment barriers, escalating nonstandard or high-risk issues to Enrollment leadership. • Enter, update, and maintain therapist, payer, clinic, and effective-date data in internal systems and databases. • Maintain complete documentation of submissions, payer correspondence, status changes, and outstanding requirements. • Communicate clearly and professionally with therapists, payers, partners, and internal teams to support timely enrollment completion. • Collaborate cross-functionally with Credentialing, Onboarding, and Partner Success teams to deliver a seamless therapist activation experience. • Monitor operational metrics, meet productivity standards, and contribute to continuous workflow and documentation improvements.

🎯 Requirements

• Typically requires less than one year of related experience in healthcare administration, credentialing, enrollment, or operational support. • Strong organizational skills with meticulous attention to detail, accuracy, and data integrity. • Excellent written and verbal communication skills for clear interaction with therapists, payers, and internal stakeholders. • Ability to follow established procedures, prioritize tasks, and meet productivity and timeliness expectations. • Proven problem-solving capabilities with the ability to identify routine barriers and know when to escalate complex issues. • Comfortable working with internal databases, spreadsheets, and digital management systems. • Ability to thrive in a fast-paced, remote team environment while maintaining accountability and operational excellence.

🏖️ Benefits

• Opportunity to grow with a start-up that is revolutionizing the delivery of physical therapy • Supportive leadership with lots of opportunity for those who wish to grow alongside Luna • Full-time remote position • Paid Time Off with holiday pay • 401(k) • Medical, dental & vision on the first of the month following start date • Company-paid life insurance, and much more!