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Director of Product Management

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🔥 22 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

✅ Product Manager

👻 Ghost score 14%

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Logo of SWIVEL

SWIVEL

51 - 200 employees

Founded 2022

💳 Fintech

🔐 Security

🏦 Banking

Fintech • Security • Banking

SWIVEL is an integrated Transaction Enablement™ platform that caters to financial institutions and the people behind each transaction. The company focuses on simplifying and securing a range of financial processes, including digital payments, collections, and funding. SWIVEL provides a suite of modern payment software tools for banks and credit unions, featuring capabilities such as interactive voice response, text message payment reminders, real-time data posting, and information security. The company emphasizes security and risk mitigation through features like unusual activity monitoring and fraud detection. SWIVEL's platform easily integrates with core banking and enterprise business systems, making it adaptable to the evolving world of payments. With a keen focus on engagement and integration, SWIVEL ensures seamless communication and transaction processing for its account holders.

📋 Description

• Define and own the strategic direction, vision, and multi-year roadmap for assigned product portfolios • Identify market opportunities, competitive threats, customer needs, and emerging industry trends • Align product strategy with company objectives, financial targets, and growth initiatives • Establish portfolio priorities and make investment tradeoff decisions • Own product business outcomes including revenue growth, adoption, retention, customer satisfaction, profitability, and market share • Develop pricing, packaging, monetization, and commercialization strategies • Partner with Finance and Executive Leadership on business cases, product investments, and return-on-investment analysis • Define success metrics and review portfolio performance for growth and optimization opportunities • Drive product lifecycle decisions including launches, modernization, expansion, and retirement • Oversee go-to-market strategy and launch readiness • Partner with Marketing, Sales, Customer Success, and Operations on product adoption and commercialization • Lead market research, competitive intelligence, and customer discovery efforts • Monitor market trends, competitor activity, regulatory changes, and customer needs • Lead, coach, develop, and evaluate a team of Product Managers and a Product Designer • Create a high-performance culture focused on accountability, customer outcomes, continuous improvement, and professional growth • Mentor Product Managers and elevate product thinking, execution quality, and business acumen • Remain involved in product discovery, prioritization, roadmap decisions, and strategic initiatives • Guide teams in developing features, epics, business cases, and requirements • Support complex initiatives requiring executive alignment, cross-functional coordination, or organizational change • Remove organizational barriers and escalate issues affecting execution or business outcomes • Ensure backlog discipline, strategic alignment, and execution excellence • Influence stakeholders across Engineering, Architecture, Finance, Compliance, Operations, Marketing, Legal, Sales, and Customer Success • Communicate strategy, priorities, tradeoffs, risks, and performance updates to executive and cross-functional audiences • Represent Product Management in executive planning, strategic reviews, and company-wide initiatives

🎯 Requirements

• Bachelor's Degree in Business, Computer Science, Engineering, Marketing, or a related field • Minimum ten (10) years of Product Management experience, including ownership of product strategy, roadmaps, and measurable business outcomes • Minimum five (5) years of people leadership experience managing Product Managers or equivalent product organizations • Demonstrated success leading product portfolios with measurable revenue, adoption, customer satisfaction, and commercial outcomes • Experience developing product strategies, pricing models, monetization approaches, commercialization plans, and go-to-market initiatives • Experience conducting market analysis, competitive intelligence, customer research, and market validation activities • Proven ability to influence executive stakeholders and drive alignment across multiple business functions • Strong analytical, financial, strategic thinking, prioritization, and decision-making skills • Excellent written, verbal, presentation, and executive communication skills • Minimum five (5) years of experience serving Credit Unions, Financial Institutions, Banks, Fintechs, or related financial services organizations • Demonstrated understanding of the Credit Union and Financial Institution landscape, including customer needs, buying motions, competitive pressures, and industry trends • Experience working directly with Credit Union or Financial Institution customers, partners, or executive stakeholders • Experience delivering or managing products in digital banking, Core Banking, loan payments and debt repayment, ACH, card processing, money movement, banking APIs and SDKs, white-label user experiences, or financial services SaaS solutions • Broad working knowledge of payment technologies, digital banking ecosystems, and financial services product offerings • Ability to travel locally and/or nationally • Substance-Free Workplace requirement with pre-employment drug testing • SWIVEL does not hire tobacco users as allowed by law

🏖️ Benefits

• Competitive overall compensation package • Work/Life balance • Employee engagement activities and recognition awards • Years of Service awards • Career enhancement and growth opportunities • Leadership Academy and Mentor Program • Continuing education and career certifications • Variety of healthcare coverage options • Traditional and Roth 401(k) retirement plans • Lucrative Wellness Program

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