Parts Service Specialist

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $63.6k - $95.5k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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GE Vernova

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

GE Vernova is a leader in the energy sector with over 130 years of experience, dedicated to electrifying the world while decarbonizing it. The company offers a broad portfolio of energy solutions including gas, hydro, nuclear, and wind power technologies, aimed at providing reliable, affordable, and sustainable energy. With a strong focus on innovation, GE Vernova plays a significant role in reducing the carbon footprint of global power systems and supports the transition to net-zero emissions by 2030.

📋 Description

• Work within the GE Power Conversion Parts & Repairs team to deliver quotes in response to customer queries • Work across GE Power Conversion business segments • Own the day-to-day RFQ fulfillment process • Receive and validate purchase orders and pass them to the Order Fulfillment team • Receive and log customer Requests for Quotations, including supporting Rapid Quote response • Identify requested parts and provide quotations using the standard Parts Book and pricing • Liaise with Material Management, Sourcing, Parts Definition, and other stakeholders for on-time quote delivery • Maintain quote information in SFDC for accurate financial forecasting • Raise workflows to create and update parts • Resolve customer issues • Receive and check Purchase Orders • Accurately process customer Purchase Orders for Order Fulfillment • Work with GE internal customers, warehouses, Fleet managers, and Field Engineers to support customer requirements and issues • Act as lead fulfillment operational liaison with GE sites, Sourcing, Planning, and logistics service providers • Ensure all transactions are completed within the ERP system • Support invoice processing and collections as needed • Ensure compliance with local guidelines, laws, and GE policy

🎯 Requirements

• Bachelor’s Degree in Business or related field from an accredited university or college, or a High School Diploma/GED with a minimum of 2 years of experience • Minimum 2 years in a customer-oriented or quote management role • Intermediate/Advanced user of Microsoft Office • Experience in SAP/SFDC to build and manage quotes and support finance and data reporting • Customer-focused approach to service • Ability to work in a matrixed environment • Ability to work under own initiative, with appropriate escalation • Ability to work under pressure and prioritize work appropriately • Ability to learn and improve new tools and processes • Effective written and oral communication skills • Detail- and numbers-oriented, with an organized approach to data reporting and record keeping • Punctual and reliable • Team player able to contribute to teamwork • Flexible attitude and approach to working hours • Legally authorized to work in the United States • Successful completion of a drug screen, as applicable

🏖️ Benefits

• Discretionary annual bonus • Medical coverage • Dental coverage • Vision coverage • Prescription drug coverage • Health Coach from GE Vernova • Employee Assistance Program with 24/7 confidential assessment, counseling and referral services • GE Vernova Retirement Savings Plan • Tax-advantaged 401(k) savings opportunity with company matching contributions • Company retirement contributions • Fidelity resources and financial planning consultants • Tuition assistance • Adoption assistance • Paid parental leave • Disability benefits • Life insurance • 12 paid holidays • Permissive time off • Professional development • Relocation assistance not provided