Parts Services Specialist

🔥 8 minutes ago

🇺🇸 United States – Remote

💵 $72.4k - $108.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GE Vernova

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

GE Vernova is a leader in the energy sector with over 130 years of experience, dedicated to electrifying the world while decarbonizing it. The company offers a broad portfolio of energy solutions including gas, hydro, nuclear, and wind power technologies, aimed at providing reliable, affordable, and sustainable energy. With a strong focus on innovation, GE Vernova plays a significant role in reducing the carbon footprint of global power systems and supports the transition to net-zero emissions by 2030.

📋 Description

• Process customer quotations and orders for the Boiler Parts Customer Service Team in the Americas Region • Review customer requests, understand customer needs, and define scope with internal team members • Suggest process improvement ideas and promote a lean mindset • Review Tableau reports to ensure the team meets business operating plans • Lead team members during execution and provide training to new hires • Assist the People Leader with projects • Develop quotations and proposals using established processes and procedures • Execute orders by managing milestones and facilitating communication among suppliers, product lines, and customer contacts • Follow projects through to completion and identify purchase-order red flags • Handle multiple customer requirements and select appropriate communication methods • Gain cooperation from other teams to fulfill customer requirements • Provide quotes and process orders promptly • Classify and assign work to the appropriate product segment • Prioritize work to meet deadlines • Serve as the day-to-day customer point of contact • Resolve invoice disputes, material returns, NCRs, and customer complaints • Expedite emergency shipments and check order status • Follow up on open sales opportunities and provide competitive feedback • Use accepted sales techniques to persuade customers • Build rapport with customers and travel to customer sites as needed

🎯 Requirements

• Bachelor’s degree from an accredited university or college, or high school diploma/GED with at least 4 years of experience in Services • Legally authorized to work in the United States • Restricted to U.S. persons due to access to export-controlled technology • Proof of U.S. person status required prior to employment • Successful completion of a drug screen, as applicable • Strong interpersonal, customer focus, communication, and organizational skills • Ability to multitask in a fast-paced environment • Experience with MS Office programs • Aptitude to learn additional software packages • Knowledge of SAP software preferred • Advanced experience with Incoterms and market pricing • Foreign language skills • Ability to review Tableau reports • Ability to travel to customer sites

🏖️ Benefits

• Discretionary annual bonus • Medical, dental, vision, and prescription drug coverage • Health Coach access • Employee Assistance Program with 24/7 confidential assessment, counseling, and referral services • GE Vernova Retirement Savings Plan • Tax-advantaged 401(k) savings opportunity with company matching contributions • Company retirement contributions • Fidelity resources and financial planning consultants • Tuition assistance • Adoption assistance • Paid parental leave • Disability benefits • Life insurance • 12 paid holidays • Permissive time off • Professional development and continued on-the-job learning opportunities • Relocation assistance not provided