Processing Specialist

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🔥 2 minutes ago

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Logo of OpenEd.co

OpenEd.co

51 - 200 employees

Founded 2008

📚 Education

👥 B2C

Education • B2C

OpenEd. co is a provider of free, state-based homeschooling programs and resources for families. The site offers courses, clubs, cohorts, enrollment guidance, newsletters, and community support to help parents run flexible, at-home education; it emphasizes being widely recommended by homeschool families and operates across multiple U. S. states. Materials and enrollment appear focused on K–12 homeschool support delivered directly to families online (courses, clubs, resources, and informational guides).

📋 Description

• Process student schedules within a 14-day turnaround • Review and process reimbursement claims within a 14-day turnaround • Cross-reference vendor information, reimbursement sheets, documents, internal communication channels, and external websites • Ensure reimbursement claims comply with company policies and guidelines • Verify order receipts and address invoice discrepancies • Organize and review student enrollment packets for required documentation • Enter student records accurately and maintain current enrollment information • Process Direct Orders for necessary supplies and materials • Respond to parent and guardian inquiries professionally, courteously, and promptly • Collaborate with colleagues to provide reliable and clear information to families • Attend team meetings and contribute to discussions • Foster a supportive environment aligned with OpenEd’s values • Follow federal, state, and local regulations and company policies • Perform additional duties assigned by management • Report to the Processing Support Team Lead

🎯 Requirements

• Strong verbal and written communication skills • Ability to handle confidential information with discretion • Extremely detail-oriented, organized, personable, and patient • Excellent interpersonal skills • Ability to learn and use various online tools, systems, and programs • Self-motivated and able to work independently with minimal supervision • Availability during traditional business hours in the Mountain Time Zone • Proficiency with Google Suite (Gmail, Calendar, Docs, Sheets, etc.) • Access to a smartphone, high-speed internet, computer, webcam, and headset • Associate’s Degree or equivalent from an accredited institution, or relevant experience • Proven administrative or clerical experience, especially in data entry and record keeping • Must be eligible to work in the U.S. • Ability to sit and perform repetitive desk tasks throughout the day • Ability to effectively use a computer screen and interpret written/printed materials • Regular use of hands for data entry and document management • Ability to handle challenging interactions calmly and professionally • Ability to focus in a potentially noisy environment • Ability to manage multiple tasks accurately and swiftly

🏖️ Benefits

• Remote work arrangement • Access to required work equipment: smartphone, high-speed internet, computer, webcam, and headset • Equal opportunity employment • E-Verify participation

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