Chief of Staff – Emergency Cash, Senior Manager

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $115k / year

⏰ Full Time

🟠 Senior

👩🏽‍✈️ Chief of Staff

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GiveDirectly

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

🤲 Charity

🤝 Non-profit

🌍 Social Impact

💰 $1M Grant on 2018-03

Charity • Non-profit • Social Impact

GiveDirectly is a non-profit organization dedicated to alleviating poverty by providing direct cash transfers to individuals in need around the world. With a mission to help people living on less than $2. 15 per day, GiveDirectly empowers recipients to make their own financial decisions by delivering unconditional cash directly to them, leveraging mobile money technology. Their innovative approach has led to broad recognition and has been studied in numerous research projects. By bypassing traditional aid mechanisms, GiveDirectly aims to efficiently and scalably transform lives, offering targeted assistance in regions such as Bangladesh, Kenya, and the United States, among others.

📋 Description

• Own EC goal performance monitoring systems, dashboards, and review processes to ensure visibility into key metrics, priorities, and outcomes. • Drive strategic planning and goal-setting processes, helping the team align around clear objectives and measurable results. • Improve operating rhythms, meeting structures, and decision-making processes to maximize team effectiveness. • Develop and maintain evergreen systems, playbooks, and operating resources that increase institutional knowledge and execution quality. • Develop and advance an EC ‘Brand as Access strategy,’ positioning GD’s Emergency Cash public profile to ensure recipient trust and unlock relationships with mobile network operators, financial service providers, governments and other stakeholders. • Partner across GiveDirectly to ensure EC messaging for access is consistent, compelling, aligned across external-facing channels and integrated and aligned with our fundraising and systems change messaging. • Own the creation and maintenance of core EC collateral, including pitch decks, webpages, FAQs, briefing materials, one-pagers, and strategic narratives. • Support the management of GiveDirectly’s strategic Mobile Network Operator (MNO) partnerships by coordinating engagement plans, tracking commitments, and ensuring timely follow-up on key actions across partners and internal teams. • Lead high-priority strategic initiatives that advance Emergency Cash objectives and team effectiveness.

🎯 Requirements

• 6+ years of experience in strategy, operations, management consulting, business operations, organizational effectiveness, product strategy, or a related field in a mission-driven or high-performance environment. • Exceptional alignment with GiveDirectly's values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. • Demonstrated experience building systems, processes, and operating mechanisms that improve team performance, accountability, and organizational effectiveness. • Experience leading strategic planning, goal-setting, performance management, or business review processes. • Strong strategic thinking and analytical skills, with the ability to identify patterns, synthesize insights, and translate findings into actionable recommendations. • Excellent project management skills and a track record of independently driving complex, cross-functional initiatives from inception through execution. • Outstanding written and verbal communication skills, including experience creating executive-level presentations, strategic documents, and stakeholder-facing materials. • Ability to influence and align diverse stakeholders without direct authority while balancing multiple priorities in a fast-paced environment. • Ability to thrive in ambiguity, proactively identify opportunities for improvement, and build practical solutions that scale with high ownership. • Experience developing messaging, positioning, stakeholder engagement strategies, or go-to-market approaches for products, programs, or initiatives.

🏖️ Benefits

• Health benefits plan (exact details will vary by country) • Flexible paid time off • Allowances for desk set-up and learning and development