Client Service Representative

🕒 August 5

🇺🇸 United States – Remote

💵 $19 - $21 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

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Logo of Global TekMed

Global TekMed

201 - 500 employees

Founded 2016

💼 Consulting

👥 B2C

🏥 Healthcare

Consulting • B2C • Healthcare

Global TekMed Holdings is a conglomerate that provides career opportunities across multiple fields (Sales, Marketing, IT, Medical, Accounting) and focuses on helping military veterans transition to civilian careers. The company connects veterans with knowledgeable case managers who provide guidance through VA claims to help achieve accurate VA disability ratings. Global TekMed emphasizes training, leadership development, a diverse and inclusive workplace, and operates from locations including Austin, TX; Chula Vista, CA; and Las Cruces, NM.

📋 Description

• Provide exceptional client experiences at every touchpoint • Maintain detailed and accurate client records within the CRM • Understand and work with medical records, billing, and filing • Assist with the flow of documents, processes, and strategies for client success • Collaborate with cross-functional teams to enhance service offerings • Perform other duties as assigned

🎯 Requirements

• Experience in medical records, medical billing, or filing is a significant plus • Strong attention to detail and a history of impeccable follow-up • Excellent written and verbal communication skills • Basic knowledge of accounting principles • Proficiency in Microsoft Office, especially Excel • Ability to read and write in English • Efficient communication skills • Eagerness to learn, grow, and passionately serve clients • Ability to work prolonged periods at a desk and on a computer • Ability to lift up to 15 pounds at times • Must be available to work weekends

🏖️ Benefits

• 401(k) Plan • Medical Insurance • Paid Holidays • Paid Time off

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