Account Specialist

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🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GlobalMed Logistix

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

🏥 Healthcare

📦 Logistics

🤝 B2B

🔥 Funding within the last year

💰 Private Equity Round on 2026-01

Healthcare • Logistics • B2B

GlobalMed Logistix is a specialty medical device logistics company that partners with device manufacturers, hospitals, and surgical teams to manage the complex workflow between OEMs and the operating room. GMLx provides validated cloud-based distribution and inventory management, real-time inventory traceability, tissue storage and distribution, kit management, order fulfillment (pick/pack/ship and consignment), reverse logistics, and quality control services. The company is FDA-registered as an Initial Importer and US Agent, operates a bioskills lab for cadaveric training and evaluation, and is expanding its bi-coastal footprint with a planned Western U. S. hub near Salt Lake City. GMLx positions itself as a B2B healthcare logistics partner focused on enabling reliable surgical supply chains and outcomes.

📋 Description

• Report directly to the Team Lead and have no direct reports. • Handle all aspects of each client contract. • Answer incoming and make outgoing calls to hospitals, surgery centers, and sales representatives. • Respond to email requests. • Work closely with Sales staff on relationship building for assigned accounts. • Collaborate with department staff and supervisor to maintain a high standard of client support. • Support Field Locations, Warehouse Operations, Sales leaders, and others in assigned areas. • Process purchase orders, pricing resolutions, billing, and order replenishment daily. • Manage assigned accounts and territories and resolve related issues. • Generate, review, and distribute relevant billing reports. • Receive and process purchase orders while verifying key data points and maintaining compliance with quality requirements. • Communicate with sales representatives and healthcare professionals by phone and email. • Support Inventory by maintaining accurate ERP inventory records through billing and replenishment processes. • Track inventory movement, notify customers of low supplies or orders that would deplete available supplies, and prepare records of shortages and shipments. • Determine urgency and priority of customer requests; troubleshoot and solve problems, partnering with a manager when necessary. • Support team members with problem resolution and operational protocols. • Follow relevant working practices and standard operating procedures. • Provide support beyond standard hours when call volume or workload requires. • Perform or assist with other duties and projects as needed.

🎯 Requirements

• High School Diploma or Equivalent • 1-2 years’ of previous Customer Service and Billing experience. • Demonstrated intermediate level with Microsoft Office suite, specifically Excel. • Experience working in a fast-paced rapidly growing environment. • Customer focused/must work well with customers of all levels/backgrounds. • Highly developed communication (written and verbal) skills. • Loads of energy, great personality, ready to engage and lead by example. • Works with a sense of urgency, able & willing to go above & beyond. • Accuracy/Quality: attentive to detail and accuracy; committed to excellence and continuous improvement. • Adaptability/Flexibility: adapts to change, new ideas, responsibilities, pressure, and changing needs. • Dependability: meets commitments, works independently, accepts accountability, and meets attendance/punctuality requirements. • Integrity/Ethics: deals honestly, maintains confidentiality, and supports company values. • Organization: manages multiple simultaneous activities, tasks, and projects; prioritizes effectively. • Sense of Urgency: pursues tasks with drive and goes above and beyond. • Teamwork: meets deadlines, listens to others, values opinions, and promotes a team atmosphere. • Ability to lift at least 25 pounds. • Ability to stand, sit, lift, and move for extended amounts of time.

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