Add-On Licensed Agent

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🕒 3 days ago

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GlobeLife

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2020

📚 Education

🔬 Science

Education • Science

GlobeLife is a collaborative academic network created by Uppsala University and Karolinska Institutet to strengthen research and education in global health. It promotes multidisciplinary collaboration, organizes seminars and events, shares recordings and news, and leverages expertise across the two universities to support research, training and progress toward the Sustainable Development Goals.

📋 Description

• Maneuver within the eService (a web-based system) and make proper assessments on decisions from current customers. • Make outbound calls to customers who are eligible for additional coverage. • Receive inbound calls from current customers about adding on additional coverage. • Be able to explain policy benefits. • Complete necessary paperwork when needed. • Assist with correspondence and error corrections for policy service.

🎯 Requirements

• High School diploma or equivalent required, some college preferred. • Licensed in Life, Accident, and Health Insurance is preferred but not required. • 1+ years of customer service experience or 1+ years of a professional environment in a customer service-related atmosphere. • Life and Health insurance background and knowledge of insurance operations are desired. • Customer service background and good phone skills. • Excellent written and oral communication skills. • Excellent time-management and organizational skills. • Must be able to maintain confidentiality. • Excellent alpha and number recognition skills. • Demonstrated mathematical abilities. • Ability to work under pressure and handle high-stress situations calmly and with tact and professionalism. • Strong decision-making skills with the ability to analyze situations and make logical conclusions. • Proficient with a computer. • Ability to multi-function from many different sources. • Customer-friendly attitude.

🏖️ Benefits

• Competitive compensation designed to reflect your expertise and contribution. • Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. • Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. • Paid holidays and time off to support a healthy work-life balance. • Parental leave to help our employees welcome their new additions. • Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. • Company-paid counseling for assistance with mental health, stress management, and work-life balance. • Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. • Discounted Texas Rangers tickets for a proud visit to Globe Life Field.