Damage in Transit Appraiser

🔥 3 minutes ago

🤠 Texas – Remote

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💵 $52k - $75k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of GM Financial

GM Financial

5001 - 10000 employees

Founded 1992

🚘 Automotive

💼 Consulting

📦 Logistics

Automotive • Consulting • Logistics

<GM Financial>GM Financial is General Motors' captive auto finance company providing retail and commercial vehicle financing, leasing, and related services to consumers, dealers, fleets, and investors. It offers prequalification, account management and mobile payment tools, EV financing, lease-end services, commercial and fleet lending solutions, and investor products (GM Financial Right Notes), supporting both consumer and business lending operations.

📋 Description

• Provide claims service via various communication channels to policy holders and third-party customers • Virtually investigate, evaluate, negotiate, and adjust low to moderately complex auto damage claims • Create and review estimates, supplements, photos, and supporting documents for accuracy and compliance • Document investigation, evaluation, negotiation, and settlement decisions • Apply knowledge of Property & Casualty insurance products, policy contracts, coverages, and claims processes • Coordinate with auto body shops, vendors, and internal business partners to facilitate claim resolution • Conduct damage verification to determine damage related to the specific loss • Evaluate and settle total loss claims • Seek guidance and identify issues for escalation • Contribute to business goals and performance metrics • Support workload surges and catastrophe operations as needed • Guide customers through the claims and repair process

🎯 Requirements

• Moderate knowledge of automobile parts, terminology, repair techniques, and vehicle construction • Experience handling Property and Casualty claims preferred • Proficiency with CCC estimating system • Strong negotiation, analytical, and decision-making skills • Computer literacy in a Windows operating environment • Strong written and verbal communication skills • Ability to implement and adapt to rapid change • Ability to navigate and work in multiple systems simultaneously • 0–2 years of auto claims experience writing estimates and total loss evaluations required • 0–2 years of experience using CCC Portal/estimating software required • High School Diploma or equivalent required • Insurance Adjuster License preferred • I-Car ProLevel 1 Designation preferred • Ability to use AI tools such as Microsoft Copilot • Ability to evaluate AI outputs for accuracy, compliance, and bias • Experience integrating AI into workflows • Familiarity with AI-assisted research, summarization, and content generation • Understanding of responsible AI use, including ethics and data protection • Must not require visa sponsorship

🏖️ Benefits

• 401K matching • Bonding leave for new parents: 12 weeks, 100% paid • Tuition assistance • Training • GM employee auto discount • Community service pay • Nine company holidays • Performance-based incentive plan / bonus eligibility • Health benefits available to full-time employees on day one of employment

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