Support Services Associate

Job not on LinkedIn

🔥 14 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $30 - $40 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

GOAT Tutors

WebsiteLinkedInAll Job Openings

501 - 1000 employees

📚 Education

👥 B2C

Education • B2C

GOAT Tutors is a dynamic platform designed to connect students with highly qualified tutors, offering on-demand academic support across a wide range of subjects. The service is tailored for higher education students, ensuring flexibility by allowing users to choose tutors online or in-person, based on their specific academic needs. With a commitment to personalized education, GOAT Tutors aims to provide a supportive environment that fosters student success and engagement, making academic assistance accessible regardless of location.

📋 Description

• Provide responsive and professional support to customers, clients, and team members • Monitor and respond to emails, messages, and routine service requests • Assist with customer inquiries, account updates, and follow-up communications • Enter and maintain accurate information in company databases and systems • Process routine forms, documents, records, and business correspondence • Assist with scheduling appointments, meetings, and service activities • Coordinate information between customers, employees, vendors, and internal departments • Maintain organized digital files and documentation • Prepare basic reports, spreadsheets, summaries, and other business materials • Track assignments, requests, and follow-up items to help ensure timely completion • Identify routine issues and escalate more complex matters to the appropriate team member • Follow established company procedures and maintain confidentiality • Support other administrative and operational projects as assigned

🎯 Requirements

• High school diploma or equivalent preferred • Previous experience in customer service, administration, office support, or a related field is beneficial • Strong communication and interpersonal skills • Excellent organization and attention to detail • Ability to manage multiple tasks and meet deadlines • Comfortable working independently in a remote environment • Basic proficiency with email, word processing, spreadsheets, and online communication tools • Ability to learn new software, systems, and procedures quickly • Professional and dependable approach to work • Reliable internet connection • Computer and appropriate workspace suitable for professional remote work • Ability to communicate effectively during scheduled working hours • Ability to protect confidential company and customer information

🏖️ Benefits

• Full-Time or Part-Time opportunities • Flexible scheduling • Fully remote work environment • Training and onboarding • Professional development opportunities • Supportive team environment • Company equipment may be provided when applicable • Competitive compensation based on the position and experience