Partner Success Manager II

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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AVANT Communications

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

AVANT Communications is a company that empowers trusted advisors to navigate the fast-changing technology landscape. Through their platform "Pathfinder," and dedicated teams including channel managers and certified engineers, they enable strategic decision-making for next-generation technology solutions. AVANT provides real-time market insights, pricing quotes, and comparisons across numerous IT solutions such as UCaaS, CCaaS, cloud, and security. They also offer comprehensive training, analytics, and partner support to enhance expertise and drive customer success in the technology sector.

📋 Description

• Tactically drive opportunities through the sales cycle for a specific subset of AVANT Trusted Advisors • Guide Trusted Advisors through the AVANT ecosystem and act as the primary day-to-day contact for new opportunities and questions • Meet or exceed target quota and KPI metrics • Support regional Channel Director/Manager and regional Trusted Advisors through consistent calls and emails regarding funnel and strategic topics • Manage sales opportunities from Trusted Advisors and collaborate with Partner Support teams on qualification and opportunity management • Maximize coverage within a defined market and penetrate organizations with AVANT value and resources • Demonstrate Pathfinder, AVANT’s software for IT decision makers, to Trusted Advisors • Initiate and support partner onboardings and re-boardings • Provide follow-up, product information, quotations, and closures while maintaining knowledge of products, programs, and promotions • Manage and maintain the funnel in AVANT CRM (Salesforce) and manage deal records for financial auditing • Provide internal and Trusted Advisor sales reporting • Serve as the primary contact for partner enablement of tools and resources

🎯 Requirements

• Undergraduate degree preferred • 2-3 years’ experience • Proven success in consistently achieving goals as PSM or similar work experience • Can demonstrate expertise in PSM job responsibilities or similar work experience • Extremely well organized with strong attention to detail • Technologically savvy, including high familiarity with Word, Excel, and Salesforce • Uses a logical, practical, and systematic approach to problem solving • Ability to handle and simultaneously balance a wide variety of multiple tasks under short time constraints • Customer service orientation, including empathetic listening skills, pleasant phone personality, and positive attitude • Creative problem-solving skills in assessing customer issues, identifying possible solutions, then implementing long-term strategy solutions • Familiarity with technology categories within the industry, with connectivity as a main area of focus • Thrive in an environment that values high efficiency, personal dependability, and organizational commitment

🏖️ Benefits

• Medical Insurance • Dental Insurance • Vision Insurance • Commuter Benefits • 401K Match • Unlimited PTO • Generous Parental Leave