Case Manager Assistant

Job not on LinkedIn

🔥 9 minutes ago

🇺🇸 United States – Remote

💵 $17 - $22 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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Logo of MindSet

MindSet

1 - 10 employees

Founded 2005

🤝 B2B

📚 Education

👥 HR Tech

B2B • Education • HR Tech

MindSet is a leadership training and consulting company that focuses on improving company culture and business performance through targeted training programs, assessments, and coaching. Founded by Dr. Kim Hoogeveen, MindSet offers a robust curriculum developed over two decades and is recognized for its effectiveness in fostering lasting change in organizations. The company serves a diverse range of clients, providing insights and tools that empower leaders to create better workplaces. MindSet also promotes its BetterCulture brand, aimed at achieving outstanding workplace environments through a digital-first approach.

📋 Description

• Communicate with Social Security administration officials to resolve any issues or discrepancies. • High call volume • Keep detailed records of client interactions and claim status updates. • Stay up-to-date on changes to social security policies and procedures.

🎯 Requirements

• Strong interpersonal and communication skills. • Ability to empathize with clients and provide compassionate support. • Excellent organizational skills and attention to detail. • Proficiency in Google Suite and other relevant software programs. • Ability to work independently and as part of a team. • Experience working in a remote or virtual office environment. • Knowledge of virtual phone systems and online scheduling software. • Bachelor's degree in social work, psychology, or a related field.

🏖️ Benefits

• Remote first policy • Large responsibility from the start • The ability to ascend within the company • A team of creative, transparent entrepreneurs driven to accomplish our mission

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