Case Manager

🕒 August 5

🌵 Arizona, Colorado, +8 more states – Remote

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💵 $24 - $26 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🚫👨‍🎓 No degree required

👻 Ghost score 18%

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🗣️🇪🇸 Spanish Required

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Logo of Vynca

Vynca

51 - 200 employees

Founded 2014

💼 Consulting

⚕️ Healthcare Insurance

🏥 Healthcare

Consulting • Healthcare Insurance • Healthcare

Vynca is dedicated to helping patients with serious illnesses, such as cancer and heart failure, by providing expert palliative care services. Their comprehensive approach includes clinical care, social support, mental health counseling, and advance care planning, ensuring that patients receive compassionate, coordinated assistance at home or remotely. Vynca's mission is to enhance the quality of life for patients by managing symptoms, providing emotional support, and facilitating open discussions about healthcare goals and preferences.

📋 Description

• Assess member needs across physical health, mental health, substance use disorder, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and community-based services • Oversee development of client care plans and goal setting • Offer services through office-based, telehealth, or field-based services where members can access them • Connect clients with needed social services and supports • Advocate for clients with healthcare professionals • Use evidence-based practices such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care • Conduct outreach and engagement to facilitate linkage to the ECM program and log activity in the CRM system • Evaluate client progress and update SMART goals • Provide mental health promotion • Arrange transportation • Complete documentation and outcome measures within care-plan timeframes • Maintain current patient health records in EMR and other business systems • Complete monthly reporting for program compliance • Attend assigned training • Coordinate person-centered care with healthcare providers, specialists, pharmacists, social service agencies, caregivers, families, and other Care Team members • Coordinate healthcare benefits, provide education, and facilitate timely, cost-effective access to care

🎯 Requirements

• 2+ years of experience as a care manager, care navigator, or community health worker supporting vulnerable populations • Willingness and ability to work Monday–Friday, 8:30 a.m.–5:00 p.m. Pacific Time, with potential evening and weekend flexibility • Working knowledge of government and community resources related to social determinants of health • Clean driving record • Valid driver’s license • Reliable transportation • Excellent oral and written communication skills • Positive interpersonal skills • General computer skills • Working knowledge of Google Workspace, Microsoft Office, and the internet • Applicants must reside in Arizona, Colorado, Florida, Georgia, Illinois, Nevada, North Carolina, Oregon, Texas, Utah, or Washington • Legal authorization to work in the United States • Must complete background screening before employment • Patient-, client-, or customer-facing employees must be vaccinated against influenza, subject to accommodation consideration • Bilingual English/Spanish preferred

🏖️ Benefits

• Medical, dental, and vision insurance • Income protection benefits • Flexible PTO • Company holidays • 401(k) • Access to other wellness benefits • Mileage reimbursement for field roles according to IRS guidelines • Bonus offered • Training as assigned

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