Director of Product – Fraud and Risk

Job not on LinkedIn

🕒 February 9

🏢🏡 San Francisco – Hybrid

💵 $230k - $260k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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GoodLeap

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2020

💸 Finance

⚡ Energy

💳 Fintech

Finance • Energy • Fintech

GoodLeap is a tech company delivering best-in-class financing and software products for sustainable solutions. It supports homeowners and businesses nationwide by providing solar loans, energy efficiency loans, and other financing solutions to promote green energy adoption. GoodLeap is committed to a sustainable future, having facilitated $58B in cumulative financing and offsetted 14M metric tons of CO2. The company offers solutions like solar and storage systems, energy-efficient upgrades, and smart home technologies, primarily catering to the green energy sector. Their partnerships and initiatives aim to expand access to clean energy and support environmental sustainability.

📋 Description

• Set and drive the end-to-end fraud and risk product strategy across credit products, consumer payments, and the homeowner app, delivering strong protection without compromising experience. • Own the roadmap for fraud detection and risk scoring systems, and partner closely with Engineering and Data Science to advance models, rules, and real-time defenses. • Partner with Security to strengthen identity and account integrity, shaping product-side risk controls (KYC/KYB, device intelligence, behavioral signals) that mitigate synthetic IDs, ATO, and mule activity. • Lead the strategy to prevent fraud-driven disputes and chargebacks by strengthening upstream controls, improving decisioning logic, and reducing opportunities for abuse before they reach Operations. • Analyze fraud patterns, model performance, losses, and false positives, and make sharp, data-driven decisions that reduce fraud while preserving customer experience. • Manage key vendor relationships and evaluate new technologies, signals, and platforms that can strengthen our fraud and risk defenses. • Collaborate with Compliance and Legal to ensure fraud and risk systems meet regulatory requirements and are audit-ready. • Communicate risks, trends, and mitigation plans to senior leadership with clarity, urgency, and high signal.

🎯 Requirements

• 10+ years of fraud, risk, identity, or trust & safety product experience in fintech, banking, lending, payments, or consumer finance. • Proven success designing fraud/risk systems, working with DS/ML teams, and shipping high-impact risk products at scale. • Deep understanding of fraud vectors (ATO, synthetic identities, mule accounts, friendly fraud, credit abuse, chargebacks). • Experience with KYC/AML, sanctions, adverse media, dispute regulations, and compliance alignment. • Strong analytical abilities, fluent with metrics, funnels, decision trees, and interpreting model outputs. • Ability to lead teams, influence senior stakeholders, and make crisp tradeoffs between risk mitigation and growth. • High-signal communication: clear, structured, authoritative.

🏖️ Benefits

• In addition to the above salary, this role may be eligible for a bonus and equity.