Insights Manager

🕒 May 24

🏄 California, New York, +1 more states – Remote

🏄 California – Remote 🗽 New York – Remote ☕ Washington – Remote

💵 $102k - $216k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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GoodRx

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2011

⚕️ Healthcare Insurance

💊 Pharmaceuticals

👥 B2C

💰 $100M Private Equity Round on 2020-09

Healthcare Insurance • Pharmaceuticals • B2C

GoodRx is a company that helps consumers in the United States save money on their prescription medications. They provide a platform that allows users to compare drug prices and find the lowest costs at pharmacies in their area. GoodRx aims to make prescription medications more affordable for individuals by offering discounts and coupons.

📋 Description

• Designing and executing complex research studies that inform the development and continued optimization of GoodRx’s subscription services and Core product offerings • Managing longitudinal CSAT/NPS and other KPI studies for ongoing internal and external reporting across all GoodRx product offerings • Delivering analytics support to the Insights team, as needed, working in Redshift, Tableau and Lookr to pull customer data and develop relevant dashboards • Leveraging multiple primary and secondary quantitative data sets to answer key questions, ensuring a holistic analysis of problems and potential insights • Managing the execution of research studies, including sampling, data collection, cleaning and weighting to ensure the highest level of data quality • Data analysis, including cross tabulation and dashboard creation to generate meaningful findings • Report development, specifically creating meaningful but digestible reports that clearly communicate findings to non-research audiences (e.g. senior leadership, sales, product, design)

🎯 Requirements

• 8+ years of professional experience in consumer/user experience research or analytics • Bachelor's degree or 6 years of experience and a Master's degree • Extensive experience with survey design, sampling, weighting and basic statistical analysis • Expertise in Alchemer or Qualtrics • Experience with Dscout, UserInterviews, or similar qual tool • Strong knowledge of SQL, Redshift, and Tableau • Presentation building skills (PowerPoint, Google Slides) • Exceptional communication skills and ability to synthesize findings for both technical and non-technical audiences • Experience in healthcare is preferred but not required • Experience in AI research tools is preferred but not required.

🏖️ Benefits

• medical, dental, and vision insurance • 401(k) with a company match • ESPP • unlimited vacation • 13 paid holidays • 72 hours of sick leave • mental wellness and financial wellness programs • fertility benefits • generous parental leave • pet insurance • supplemental life insurance for you and your dependents • company-paid short-term and long-term disability