Strategic Account Manager

🕒 July 16

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Goway Travel

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1970

🏨 Hospitality

📦 Logistics

✈️ Travel

Hospitality • Logistics • Travel

Goway Travel is a travel company and tour operator that designs and sells tailor-made vacations, escorted tours, private-guided experiences, boutique cruises, rail journeys and custom group trips across more than 115 countries. The company connects customers with dedicated destination specialists who create personalized itineraries featuring elevated, often 4–5-star accommodations and local guides. Goway primarily serves individual and group leisure travelers through online bookings, custom quotes, and travel advisor support.

📋 Description

• Maximize revenue within your portfolio of preferred partner accounts • Build and maintain strong relationships with assigned accounts at head office and travel advisor levels • Develop and execute strategic marketing plans for all key accounts • Negotiate annual preferred agreements including setting business goals, marketing strategies, and growth targets • Prepare and implement a comprehensive Sales Plan • Accurately document all sales-related activities in Goway’s CRM (Salesforce) • Conduct monthly analysis of account performance and marketing ROI • Conduct sales calls, attend trade shows, and deliver destination or agency presentations as required • Submit monthly business and expense reports • Provide ongoing feedback to the Director of Sales and USA National Account Manager regarding customer service and field issues • Participate in special projects on an ad hoc basis • Represent Goway at national shows, conferences, and events

🎯 Requirements

• Minimum of 3 years B2B travel industry experience in a similar role • University degree preferred • Strong contracting and negotiation abilities • Excellent analytical and problem-solving skills • Proven ability to meet deadlines and manage multiple tasks • Capable of working both independently and collaboratively within a team • Outstanding verbal and written communication skills • Exceptional customer service orientation • Results-driven with a strong sales focus • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) • Excellent command of written and spoken English • Willingness and ability to travel up to 50% of the time, both domestically and internationally.

🏖️ Benefits

• Competitive salary accompanied by performance incentives • Paid personal days • Birthday off each year • Continuous learning and industry-leading training • Generous paid time off including three weeks of vacation and six personal days • Exclusive perks and discounts on worldwide getaways