
501 - 1000 employees
💼 Consulting
📣 Marketing
📱 Media
Consulting • Marketing • Media
Gravity Global is a leading brand-to-demand marketing agency that helps innovative brands capture attention and drive growth through creative strategies and cutting-edge digital experiences. With a focus on building brands that inspire demand, Gravity Global provides a range of services including media, digital design, user experience optimization, public relations, and performance marketing. The agency is recognized for its ability to transform brand identities and enhance customer engagement across various industries.
🔥 12 hours ago
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501 - 1000 employees
💼 Consulting
📣 Marketing
📱 Media
Consulting • Marketing • Media
Gravity Global is a leading brand-to-demand marketing agency that helps innovative brands capture attention and drive growth through creative strategies and cutting-edge digital experiences. With a focus on building brands that inspire demand, Gravity Global provides a range of services including media, digital design, user experience optimization, public relations, and performance marketing. The agency is recognized for its ability to transform brand identities and enhance customer engagement across various industries.
• Lead client-facing discovery and UX strategy engagements, including stakeholder interviews, requirements gathering, audience and journey analysis, heuristic reviews, competitive analysis, and experience audits • Translate business goals, user needs, content requirements, analytics, SEO considerations, and technical constraints into clear UX recommendations • Define information architecture, user journeys, functional requirements, sitemap structures, wireframes, prototypes, and experience principles • Present strategic recommendations and build alignment among client and internal stakeholders • Ensure UX recommendations support conversion, accessibility, usability, content findability, and broader digital experience strategy • Provide conversion rate optimization recommendations, outline variant hypotheses, run A/B tests, and report results • Own UX workstreams from discovery through design handoff • Act as the UX point of contact for assigned clients, managing expectations, facilitating working sessions, and handling feedback • Partner with project management, strategy, content, SEO, visual design, development, analytics, and account leadership • Identify risks, dependencies, and open decisions and provide recommendations to keep projects moving • Review work for quality, consistency, accessibility, usability, and alignment with approved strategy • Support handoff to visual design, development, QA, and launch by documenting requirements, decisions, flows, and interaction details • Collaborate across Gravity’s global Digital Experience team in the US, UK, and Vietnam • Contribute to reusable frameworks, templates, playbooks, and documentation • Represent UX/UI in planning, scope development, estimation, new business, and client growth conversations • Stay current with UX practices, accessibility standards, AI-enabled experiences, search behavior, personalization, analytics, and digital platforms • Improve UX methods, tools, deliverables, and client offerings • Use AI and automation thoughtfully for research, synthesis, iteration, documentation, and quality review • Maintain project documentation, timekeeping, status updates, and administrative records • Participate in meetings, training, knowledge-sharing, recruitment, and agency-wide initiatives
• Typically, 5+ years of professional experience in UX, particularly for websites in complex B2B spaces • Demonstrated experience leading client-facing UX strategy and delivery for websites, digital platforms, applications, or other complex digital experiences • Experience leading discovery, requirements definition, information architecture, journey mapping, wireframing, prototyping, and design handoff • Experience working in an agency, consultancy, product organization, or other environment with multiple stakeholders and competing priorities • Experience managing client relationships, facilitating workshops, presenting recommendations, and guiding decisions at senior levels • Experience collaborating with distributed, cross-functional, and international teams • Strong command of UX strategy, user-centered design, information architecture, interaction design, and responsive digital experience principles • Understanding of conversion rate optimization principles and ability to provide recommendations, variant recommendations and run A/B testing programs • Proficiency with Figma and related tools for wireframing, prototyping, documentation, and collaborative review • Ability to turn ambiguous business and user problems into structured recommendations, requirements, and deliverables • Working knowledge of accessibility, usability testing, analytics-informed UX, SEO, content strategy, design systems, and web development considerations • Ability to manage multiple client engagements and deadlines • Comfortable working within tight timelines and juggling multiple clients in different industries • Desirable: experience with B2B, enterprise, or complex multi-market digital experiences • Desirable: experience with usability testing, accessibility audits, CRO, personalization, or website analytics • Desirable: familiarity with Sitecore, Adobe Experience Manager, WordPress, HubSpot, or other enterprise CMS platforms • Desirable: experience with design systems, component libraries, modular content models, or composable architectures • Desirable: experience applying AI tools to research, synthesis, prototyping, content, or experience optimization • Desirable: relevant UX, accessibility, or research certification
• Competitive reward and pay aligned to local market practices • Continuous Performance Management with regular feedback and coaching • Flexible working arrangements • Plentiful paid time off • Ongoing training and learning programmes • Social and team-building events • Length-of-service and life-milestone recognition • Gravity Gratitude ‘kudos’ recognition programme • Family-friendly policies such as parental leave • Access to wellbeing resources • Employee resource groups supporting wellbeing, sustainability and culture • Supportive, inclusive and rewarding work environment
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