Operations Specialist

Job not on LinkedIn

🔥 0 minutes ago

🌽 Illinois – Remote

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💵 $62k - $74k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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Logo of Great Clips

Great Clips

51 - 200 employees

💄 Beauty

👥 B2C

Beauty • B2C

Great Clips is a franchised chain of hair salons providing value haircuts and basic salon services for men, women, kids, and seniors. The company operates consumer-facing storefront salons and emphasizes convenience features such as Online Check-In and a mobile app, a lookbook for style inspiration, and branded product lines. Great Clips also supports franchise and career opportunities and markets promotions like senior discounts and seasonal back-to-school offerings.

📋 Description

• Build relationships and make connections with salon managers, franchisees, and internal departments • Coach, influence, and motivate salon managers, general managers, and franchisees to improve and grow salon performance • Monitor and document compliance with the Great Clips operating system and brand standards • Evaluate salon operations and provide recommendations for improvement • Complete salon audits using Great Clips tools and resources • Provide coaching and development for salon managers • Consult with franchisees and Great Clips staff to improve performance and growth • Manage assigned market budgets to meet expense and net salon goals • Build trust with franchisees to influence positive organizational growth • Motivate large groups of salon managers and franchisees through public speaking • Lead presentations • Work from a home office when not traveling; regularly travel to salons and company meetings

🎯 Requirements

• Candidates need to reside in the Chicago metro area • Ability to build relationships, motivate, coach, and influence others • Customer service orientation mentality • Ability to conduct workshops and presentations • Basic understanding of financials • Analytical and strategic thinking skills • Ability to establish credibility and communicate effectively verbally and in writing • Ability to travel and work a flexible schedule including evenings and weekends is required • Knowledge and skill in using Word, Excel, Microsoft Outlook, and Internet functionality • Ability to lift up to 20 pounds is required • 2 years post high school business or equivalent education and 4 years of salon/retail management experience is required • Reliable, secure internet for remote work • Ability to travel 40–60% of the time • This role is not eligible for immigration sponsorship

🏖️ Benefits

• Health benefits • Wellness programs • Company-matching 401K • Tuition assistance • Personalized development plan • Growth and promotion potential • Inclusive, diverse work culture • Spirit of ideas and innovation

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